m&s card question

Little_Miss_Lexi

Hello

can someone please tell me if you get a confirmation email at all after signing up for the M&S card (15 months 0%)

I originally signed up with 1 email and assumed I typed it wrong due to not getting any sort of email from them so signed up again with another email address and it's the same situation.

I'm not expecting corfimation on the email, just a email saying thanks for applying or something just so I know it's been recieved?

It said I would be contacted within 48 hours yet this was last sunday and monday night so am I to assume I'm not eligable for it?

thanks in advance.

AntiLochus

Yep - I got an email, but not until the day after applying, see below:

---

Dear xxxxxxx

Welcome to the exciting world of the M&S Credit Card. It's the only card to be
seen with and the only credit card that gives you a bit more M&S. We are
pleased to confirm that you are just a couple of steps away from receiving your
stylish, new black card.

Your agreement will be sent in the next few days. Please check your agreement,
sign, date and return the green copy in the pre-paid envelope provided. the
yellow copy should be kept for your own reference.

Meanwhile, if you have any queries please contact us by telephone on 0800 997
996 or by email to [EMAIL="money@mandsmoney.com"]money@mandsmoney.com[/EMAIL]. Lines are open from 8am – 9pm Monday
to Friday, 8am – 7pm Saturday, 10am – 6pm Sunday. (Calls may be recorded)

***Please do not reply to this message, as this address is not monitored for
incoming emails and your query will not be answered***

Yours sincerely,

Customer Services
Marks & Spencer Money

P.S. The sooner you send back your signed agreement the sooner you will be able
to take advantage of your introductory offer.

Notification of credit limit will be provided when you receive your card.

Credit available subject to status. A new M&S Credit Card account cannot be
opened if you have held a credit card with M&S Money within the previous 12
months. When you receive your credit card, if for any reason you decide you do
not wish to take part in the M&S Loyalty Scheme, please let us know by calling
our Customer Services Line on 0845 900 0900. The issue of reward vouchers is
subject to a minimum number of points being collected. Please refer to the M&S
Loyalty Scheme terms and conditions for details.
Marks & Spencer Money and Your M&S are trading names of Marks and Spencer
Financial Services plc, a wholly owned subsidiary of HSBC Bank plc. Registered
office: Kings Meadow, Chester CH99 9FB. Registered in England No. 1772585.
Marks & Spencer, M&S Money and Your M&S are registered trademarks of Marks and
Spencer plc and used under licence.

Saucepot

Same here, I got an email a couple of days after applying stating I'd been accepted.

linda-ann

Me too,
I got the same email next day just waiting for agreement to arrive now.

angelsmomma

Me too I applied 2 days ago and got the same email as above yesterday

mistercovert

Your credit agreement will take about five to six days to arrive the email. I sent my agreement back last Monday, so I might get my pin and card next week. So pretty much a 3 to 4 week process from application to card arrival.

twokcc

I've applied but got the following e-mail

Thank you for applying for the new M&S Credit Card, the only card to be seen
with and the only credit card you'll ever need.

We endeavour to offer our Internet customers a speedy response therefore,
you will be contacted with a decision by post shortly.

So not an acceptance e-mail looks as if i may be turned down, was looking to use this as a replacement for my Egg card(for when Barclays remove the 1% cashback) thought 15 months interest free wasn't a bad alternative.

Little_Miss_Lexi

Thanks for the replies, seems like I'm not having much luck with them, I've emailed asking what I'm expected to do, etc and got a standard "we'll get back to you in 48 hours" email so I'm gunna wait and see what happens.

paulsad

I never have much luck with the M&S website online forms - home insurance failed and I even gave up the other day trying to buy dog insurance after several attempts... M&S could do with a site revamp. Links from one of the comparison websites also caused problems.

Evilm

twokcc wrote: »

I've applied but got the following e-mail

Thank you for applying for the new M&S Credit Card, the only card to be seen
with and the only credit card you'll ever need.

We endeavour to offer our Internet customers a speedy response therefore,
you will be contacted with a decision by post shortly.

So not an acceptance e-mail looks as if i may be turned down, was looking to use this as a replacement for my Egg card(for when Barclays remove the 1% cashback) thought 15 months interest free wasn't a bad alternative.

We got the same and it took 2 weeks to get through the credit agreement and confirmation they were going to give us a card with them. We are still waiting for the actual card over a week later.

linda-ann

Got my credit agreement this morning to sign and return.
That's just 4 days from getting the email, will post it tomorrow.

Let you know when the card arrives.