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Virgin Media - Free Wireless Router?

Having been with VM for four years should I be eligible for a free router?

Don't know what to say when I ring up to blag one:(

Comments

  • Marco12452
    Marco12452 Posts: 178 Forumite
    I tried this recently. they said that new router was only available if I upgraded to the next BB package as I was on an old tariff.
    Turned out I could get BB and a home phone for cheaper then Virgin required for BB alone (Iwas dropping the TV package anyway).
    I went elsewhere for the Home Phone/BB cheaper option. I realise I wont get the full 20MB, but not far short of the 10MB I was getting with Virgin.
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    edited 30 March 2011 at 9:59AM
    VM (cable) no longer dish out routers they only provide combined modem/routers which they call hubs. If you want a hub they will charge for it unless it comes free with an upgrade deal or you get lucky on an "I'm thinking of leaving and going with X because they give me a free wireless router" whinge. There are lots of complaints about the hubs too.
  • gaming_guy
    gaming_guy Posts: 6,128 Forumite
    1,000 Posts Combo Breaker
    edited 1 June 2012 at 2:27PM
    ...........
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