Please help me Ann summers rep won't leave me alone!

Equaliser123

Mdaly wrote: »

Thanks everyone, I just wanted reassurance that I was within my rights to cancel! I've told her straight and used some of the jargon so I think she might get the message

Whatever "jargon" you have used is wrong and you risk looking a bit daft.

You agreed to buy something. Presumably a price was agreed. A contract has been formed. You are liable to pay for it.

As an aside, I find it amazing that just because your personal circumstances have changed and you cannot now afford it, you try and make it someone else's problem.

Pay up.

Sublime_2

You do have the right to return things if you change your mind. I've only bought online, but assume the same rules must apply. Your friend has probably been paid commission for it, so might have to repay is all I can think, plus have the hassle of returning it.

halibut2209

Underwear is pretty much always exempt from any returns unless they are faulty. I agree with the pay up crowd

fluffnutter

Underwear is not exempt from DSR, nor will it be exempt from cooling off periods for contracts formed away from a usual place of sale. Legally I doubt she can pursue you for the money (provided you've followed the process, i.e. notified by durable medium in the timescales stated that you don't want the goods). I also think it's unacceptable that she chase your parents for this money! Merely finding your financial circumstances have changed therefore you don't fancy paying for something might be OK in this circumstances. But most contracts will be tighter than this. You might have got away with it this time.

halibut2209

Well it's the old favourite "goods that by reason of their nature cannot be returned"

However, if this was an Ann Summers party and the goods were there to be looked at, then the DSR would not apply in any case.

But if you don't pay, you lose the friend

fluffnutter

halibut2209 wrote: »

Well it's the old favourite "goods that by reason of their nature cannot be returned"

It's a great cop out isn't it? But to me that would mean things that have perished or expired or exploded or something. Interestingly the DSR does mention earrings, but only to suggest that you don't fiddle with them too much before returning. I'd say the same applies to bras and knicks

Optimist

Given that DSRs are there to examine goods in the same way you would in a retail outlet and I'm assuming the OP had such a chance I doubt DSRs would apply in this situation. However from what I understand Ann Summers have sales parties in various peoples homes so there is a good chance that The Cancellation of Contracts made in a Consumer’s Home or Place of Work etc. Regulations 2008 would apply here. OP look at section 5 and if that covers you then look at sections 6 and 7

OlliesDad

fthl wrote: »

offer, consideration, intention to be legally bound, capacity. Seems like a valid contract to me. Pay up.

What was the consideration?

KimYeovil

So you agreed the second time that you would pay whenever. She has taken you at your word and so lost the opportunity to return the item timely. And you want to cite some technical consumer right to avoid behaving morally. What price friendship, eh?

KimYeovil

KimYeovil wrote: »

What price friendship, eh?

I had a quick look on the Ann Summer site. It seems the price of friendship is £25 at most!