We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Orange San Francisco mobile phone problem
beverley1471
Posts: 136 Forumite
in Mobiles
I have an Orange San Francisco mobile phone and overall I'm happy with it. However when I use the "Your Orange" app and try to login to my account to check my mins/text/data usage it always fails to connect and generates an error "please check wireless controls in settings".
I have looked through the settings and nothing appears to be set incorrectly. I know the phone is connected to our home wireless router as I can surf the internet without any issues and it has a good signal.
Whilst I appreciate I could login to my a/c using the internet I would like to get the app to work as it's bugging me.
Anyone have any knowledge of this and can advise how I get it to work ?
I have looked through the settings and nothing appears to be set incorrectly. I know the phone is connected to our home wireless router as I can surf the internet without any issues and it has a good signal.
Whilst I appreciate I could login to my a/c using the internet I would like to get the app to work as it's bugging me.
Anyone have any knowledge of this and can advise how I get it to work ?
0
Comments
-
Call orange CS. Their app. Their firmware.Near a tree by a river, there's a hole in the ground.
Where an old man of Aran goes around and around....0 -
The guys in CS don't support firmware and know nothing about it. There is no dept (that I know of) that support Orange's own rubbish firmware versions (and as the whole of that dept is being laid off, I doubt there ever will be now).
Op, try it over 3g, it might only work if the request comes from your mobile number ? (maybe).0 -
The only way to make this app working on my Desire after a break is to go to
Settings >> Applications >> Manage Applications >> Your Orange
and Clear Data.
Crap as all software produced by Orange.0 -
I got rid of all the orange software on my phone and it works soooo much better. Orange software is rubbish.Squirrelling away in September No 33It's not about the money, it's about financial freedom, being in control of it and living in the natural world and not a material world0
-
Maybe the future *IS* bright then, with less BS Orange bloatware. Seriously all that junk is not needed. It should be illegal and so should locking phones to networks.The guys in CS don't support firmware and know nothing about it. There is no dept (that I know of) that support Orange's own rubbish firmware versions (and as the whole of that dept is being laid off, I doubt there ever will be now).0 -
Well, the app in question is the one available on the market. I installed it to the unbranded phone and find it useful despite all drawbacks.0
-
Are you trying to use it on wifi? Usually stuff like that needs to be over 3G.0
-
I use it on WiFi mainly. It works fine once after clearing the data.
If my memory doesn't fail me I did try it on 3g once and had the same problem.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.7K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.8K Work, Benefits & Business
- 603.2K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards