child tax credit rebate!

caol13

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hi there, could somebody tell me how to claim child tax credit rebate for 01/02& 03/04, ive recently heard that you can claim tax back. ive called tax credit helpline & they told me 2 call my local tax office, which is in east kilbride(i stay in highlands) the tax office said they dont have a clue what im talking about. i know im due rebate as i was in employment at that time and i really dont want to involve refunds direct, whom iv heard bad reports from.

could someone help please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hoddie_2

Child Tax Credit is the current scheme where the Tax Credit Office pays you money. The previous scheme was known as Children's Tax Credit and was given as an extra tax-free allowance, thereby allowing you to earn more before you paid any tax.

You claim simply by completing form 11CTC - you cannot get this form online (although the Welsh version is here) so would need to call your tax office for a copy. You might be able to order a copy from the orderline on 0845 9000 404.

MissMotivation

Hoddie wrote:

Child Tax Credit is the current scheme where the Tax Credit Office pays you money. The previous scheme was known as Children's Tax Credit and was given as an extra tax-free allowance, thereby allowing you to earn more before you paid any tax.

You claim simply by completing form 11CTC - you cannot get this form online (although the Welsh version is here) so would need to call your tax office for a copy. You might be able to order a copy from the orderline on 0845 9000 404.

You cannot get this form from anywhere, I have called Tax Credits Helpline, my local HMRC office, Order Line and been passed from pillar to post, no-one at any of the numbers has any knowledge of the for 11CTC........it's a joke.

I wrote to them 2 weeks ago enclosing a copy of page from their own website which states what it is and how to claim it..............I have still not had a reply.

It is a complete joke!!

To the OP, let me know if you have any joy

Good Luck!

Hoddie_2

The form is still valid, it's just not common any more. As a general rule, tax offices have anything up to 3 months post to go through, you might be waiting a while for them to read your letter! I would have thought the local office could print you a copy of the form from their system, but you'd need to speak to someone who knew what they were doing!

MissMotivation

Hoddie wrote:

The form is still valid, it's just not common any more. As a general rule, tax offices have anything up to 3 months post to go through, you might be waiting a while for them to read your letter! I would have thought the local office could print you a copy of the form from their system, but you'd need to speak to someone who knew what they were doing!

Thats the problem.....no-one knows what they are doing and of the 5 people I have already spoken to none of them knew where to get the form (i even had to tell them what it was or)

It's ridiculous

caol13

called the no. above, told 2 call tax credits, they dont have form the guy (who was so nice) said he never heard of it, even went 2 ask supervisor. he said 2 get in touch with my own tax office, but ive called them b4 & they didnt have a scooby what i was on about.makes u think what on earth do they know. so i think il write to tax office & tax credits enclosing copy of form from their website.

let u know how i get on.

Hoddie_2

It has nothing to do with the modern system of tax credits, referring you to that office wouldn't help in the slightest. Ideally you'd need to speak to someone at the tax office who was around when the Children's Tax Credit was first launched, anyone who has joined since will just refer all 'tax credit' queries to the tax credit office.

If you want to speak to someone over the phone about it, ask to speak to a technician - they're the most experienced people available at HM Revenue & Customs contact centres.

pollywelly

I just got the form from this link
http://www.hmrc.gov.uk/forms/11ctc.pdf
hope this helps
Iain

secretary192

pollywelly wrote: »

I just got the form from this link
http://www.hmrc.gov.uk/forms/11ctc.pdf
hope this helps
Iain

You also need a few other forms to be attached along with this one i have posted the link and all the forms are on there

raq

caol13 wrote: »

called the no. above, told 2 call tax credits, they dont have form the guy (who was so nice) said he never heard of it, even went 2 ask supervisor. he said 2 get in touch with my own tax office, but ive called them b4 & they didnt have a scooby what i was on about.makes u think what on earth do they know. so i think il write to tax office & tax credits enclosing copy of form from their website.

let u know how i get on.

i rang the tax office that I was based in edinburgh, . They where great. Requested the form 11ctc and received on friday. All completed and on its wayto them as we speak

woozywendy

caol13 wrote: »

hi there, could somebody tell me how to claim child tax credit rebate for 01/02& 03/04, ive recently heard that you can claim tax back. ive called tax credit helpline & they told me 2 call my local tax office, which is in east kilbride(i stay in highlands) the tax office said they dont have a clue what im talking about. i know im due rebate as i was in employment at that time and i really dont want to involve refunds direct, whom iv heard bad reports from.

could someone help please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I think it is too late to claim for the year 01/02. Also if you check your p60 for those years and the letter code on it ends in a T or H then it means you have already had this rebate.