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Virus on my computer said the man on the phone

Had a call from someone claiming to be from Virgin Media. It could of been as I know they use overseas call centre and he quoted my home number.
He said their systems showed my broadband was slow due to a virus on my computer.
I told him I can't do anything with my computer (laptop) as it belonged to work and he seemed disappointed I didn't have my own computer.
Could this be some sort of scam ??
«1

Comments

  • Viper_7
    Viper_7 Posts: 1,220 Forumite
    Yes it's a scam.

    Some try to get you to sign up for a Virus removal service - which doesn't exist.
    Others talk you into giving your card details out including the CVV2
    and go on a spending spree.
  • gnaril
    gnaril Posts: 278 Forumite
    100% scam.

    These crop up every couple of months.

    Think about it how are they ever ever going to be able to know there is a virus on your pc.

    Its a scam that is normally carried out by companys over in eastern europe and asia.

    Avoid like the plage and if your worrried download any free virus checker from the interweb.

    I see a lot of these coming in a dispute at work. AVOID :)
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Hi, :)

    Yep, it's a well known scam. The guys on the techy board will be able to tell you more about it, so I'll move your query across there.


    Forum_Team wrote:
    Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email forumteam@moneysavingexpert.com.
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
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  • Andrew1472
    Andrew1472 Posts: 301 Forumite
    My father had the same call a couple of weeks back.
    He hasn't got, and has never had, a computer!!:rotfl: :rotfl:

    Do not give them any information at all.
  • RussJK
    RussJK Posts: 2,359 Forumite
    He quoted... the number he phoned you at?
  • free4440273
    free4440273 Posts: 38,438 Forumite
    yep/ don't be the

    thefall.jpg
    BLOODBATH IN THE EVENING THEN? :shocked: OR PERHAPS THE AFTERNOON? OR THE MORNING? OH, FORGET THIS MALARKEY!

    THE KILLERS :cool:

    THE PUNISHER :dance: MATURE CHEDDAR ADDICT:cool:
  • free4440273
    free4440273 Posts: 38,438 Forumite
    RussJK wrote: »
    He quoted... the number he phoned you at?

    :rotfl::T:T:T
    BLOODBATH IN THE EVENING THEN? :shocked: OR PERHAPS THE AFTERNOON? OR THE MORNING? OH, FORGET THIS MALARKEY!

    THE KILLERS :cool:

    THE PUNISHER :dance: MATURE CHEDDAR ADDICT:cool:
  • LadyMorticia
    LadyMorticia Posts: 19,899 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Definitely a scam. My MIL had a similar call from a different company the other day.
    2019 Wins
    1/25

    £2019 in 2019
    £10/£2019
  • GetRealBabe
    GetRealBabe Posts: 2,258 Forumite
    Tenth Anniversary 1,000 Posts Photogenic
    Hi

    Just reminded me, I haven't had a call for a while.:rotfl::rotfl:They're reading a script and their pc knowledge is pathetic.
    Sealed Pot Challenge No 089-Finally got a signature.:rotfl::j

  • RussJK wrote: »
    He quoted... the number he phoned you at?

    He stated my number as that registered with Virgin.
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