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Is Increasing your monthly payments 'fair'?

I'd value some opinions on this please as Virgin have me a little bit fuming at the moment.
Some background first. I am finance literate (well like to think so) having worked in finance for 15years and holding relatively senior positions especially in decision making and risk.
I regularly change my CC to take advantage of 0% deals and use them as a way of repaying o/s debts (i'm aware not the purpose of a card) but a good way of reducing debt quickly.
I recently left my last job and am currently between roles.

I hold a Virgin CC acct through MBNA. They recently wrote to me to explain the minimum payment was changing from 2.5% of balance to 1% of balance plus interest.

In common with a lot of people, I didn't really pay that much attention to the note and carried on paying the minimum payt.
Following a conversation with an agent over the interest charging period and fluctuations in the payment, she mentioned that my next payment due would be closer to £100 per month rather than the £50/ month it currently is.
When I asked, she quoted the change in policy, when I pressed further she said this was so the cost of credit would be reduced for people as the capital would be paid back quicker.

Everybody with me so far??

This is all well and good as people's cost of credit will be lower overall. But when I enquired about what if there was difficulty making the higher payment, she said I could speak to their arrangements team to make and arrangement but this would affect my credit rating.

So here is my point (thank god I'm sure some of you are saying).
If a policy change increases the monthly payments on an account which makes the account unaffordable and the company is willing to come to an arrangement but it will affect your credit rating, is this fair?

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