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Cancelling Three Mobile Broadband - Help needed

RMckelvie
RMckelvie Posts: 2 Newbie
edited 23 March 2011 at 4:28PM in Broadband & internet access
Hello MSE. I am thinking about cancelling my Three Mobile Broadband 1 month contract (been on it for nearly a year - no problems there) in favour of getting Plusnet as they provide better value for money without resorting to a lengthy contract.

What confuses me is that I contacted the number on the site and the automated service answers are incredibly vague and I would like a bit of help in that department.

In addition, what are my rights if things go belly up and what are the conditions I need to adhere to when cancelling my contract.

Thanks for your response

Comments

  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    RMckelvie wrote: »
    Hello MSE. I am thinking about cancelling my Three Mobile Broadband 1 month contract (been on it for nearly a year - no problems there) in favour of getting Plusnet as they provide better value for money without resorting to a lengthy contract.

    What confuses me is that I contacted the number on the site and the automated service answers are incredibly vague and I would like a bit of help in that department.

    In addition, what are my rights if things go belly up and what are the conditions I need to adhere to when cancelling my contract.
    The 3 Mobile site or the Plusnet site?
    Impossible to help without knowing the query!
    Depends on the conditions of your contract - have you read the relevant parts?
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