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£15 charge for number

dangalf
dangalf Posts: 45 Forumite
Part of the Furniture Combo Breaker
in Mobiles
Hi all

I have been charged £15 for 52 minute call to number 2662, which it turns out is clubline for Reading FC? Now, annoyingly I never knew this call was being made. It seems it must have happened from my phone whilst in my pocket or something... I'm guessing there's not a lot I can do to get this writen off my bill but was looking for opinions on this. Also, i have an HTC Desire - is there any way I can lock/block my phone from making calls? Any help greatly appreciated.

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    dangalf wrote: »
    Also, i have an HTC Desire - is there any way I can lock/block my phone from making calls?
    Enable screen lock? (Settings >> Security)
  • Rusty!
    Rusty! Posts: 2,076 Forumite
    Part of the Furniture Combo Breaker
    Very difficult for a capacitive screen phone to make pocket calls. You have to unlock the screen with the power button, then (using a body part) do the unlock slide motion, tap the dialler, then tap the buttons.

    Are you sure someone didn't use your phone to make the call?
  • dangalf
    dangalf Posts: 45 Forumite
    Part of the Furniture Combo Breaker
    Pretty sure no-one else used it. Also, i don't know any reading fans who would be on the clubline for 52 mins! I've noticed there were a couple of other calls to this number for much shorter periods on the same day though. so, beyond the screen lock - which I think it does automaticaaly there's nothing further I can do to prevent this happening again?
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    dangalf wrote: »
    ... the screen lock - which I think it does automaticaaly
    It does, but you can change the time delay.
    there's nothing further I can do to prevent this happening again?
    Unless it is set to 'immediately', lock it manually by pressing the power button.
  • Wintermute
    Wintermute Posts: 669 Forumite
    500 Posts
    Screen lock with an unlock pattern? If you had an unlock pattern it would be almost impossible for your phone to become unlocked in your pocket.
    I have the Desire, the only time I've accidentally called somebody is when I've been putting my phone down and I've dialled a recent number. You should also be able to request a premium number bar on your account.
  • isthatreduced
    isthatreduced Posts: 597 Forumite
    Get the call confirm app from the android market.
    You have to press confirm to call,it's free and I wouldn't be without it as I also had a problem with dialing in my pocket ect.
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