Argos-cancelled Coversafe Policy

Acebikerchick

Hi. I have had a Argos card for a number of years. In the last month they have told me that I am not entitled to a new card (as the old one has expired) and this week I received a letter telling me they have cancelled the Coversafe Policy. No reason, just cancelled it. I owe about £400 on the card and always take Cover out in case of sickness or unemployment. Can they do this? I paid approx £5.00 - £6.00 a month into this, all for nothing so it seems. Am I entitled to it back? I feel that they have short changed me in cancelling the policy for no reason.
Any help and advice you can give me will be much appreciated.

squeaky

Hi,

I think the experts on the credit card board will be best placed to help you out with this, so I'll move your query across there for you.

Good luck

Forum_Team wrote:

Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="forumteam@moneysavingexpert.com"]forumteam@moneysavingexpert.com[/EMAIL].

Acebikerchick

Thank you so much, i couldnt decide where it should go....

nomoneytoday

The monthly premium covered that month, so can't see them refunding. They may offer a good will gesture though - who knows?

squeaky

Can I ask... did they say why you are not entitled to a new card?

Presumably their cancellation of the Coversafe Policy is related to this?

Acebikerchick

Hi Squeaky, they said due to unforseen citcumstances. I paid the ammount properly every month as well. So I still have no idea.

Acebikerchick

A few months back i contacted a company called Gregory Pennington that I saw on here as a good debt counselling service. I am due to contact them again tomorrow as they sorted out a lot for me and are really good, well they have been for me. I am now getting letters and phonecalls from a company called Moorcroft about Argos. I will ask Gregory Pennington to have a look for me and see if they can sort it out. If anyone can get me the coversafe money back then its them. Thank you

PNPSUKNET

goto a free debt chairty never pay, argos have been spooked are you in arrears?

Acebikerchick

I am in arrears now, by one payment. Because of the cancelled policy.

PNPSUKNET

its strange as they dont normaly sell your account to a dca or even refer for collection. You need to raise a complaint

Acebikerchick

Brilliant, I will and thank you.