(Phones 4 U / Vodafone) Do I have enough to make them end contract?

spiro

Better hurry up your 14 days is almost over.

steve1980

Why are you speaking to P4U? Have you paid money to P4U and this is the sticking point?

Your contract is with Vodafone. If they have acknowledged the problem, then cancel the contract with Vodafone, not P4U.

Guys_Dad

steve1980 wrote: »

Why are you speaking to P4U? Have you paid money to P4U and this is the sticking point?

Your contract is with Vodafone. If they have acknowledged the problem, then cancel the contract with Vodafone, not P4U.

Presumably, OP got a phone with the contract. His deal was with Phones 4U. If it was up to Vodafone to say "OK You can cancel the contract", and that was deal over, then that strikes me a a great way to get free phones .:beer:

But, of course, it's not. Phones 4U don't make money by giving away handsets - they make money from network commission, so they need to be involved and the contract with them needs to be rescinded.

student_84

The other point is that the phone was supplied by P4U out of their stock which would have to be returned to them not Voda.

OP remember to use the Sale of Goods Act 1979 argument as well as it was not 'fit for purpose'.

MisterBrico

student_84 wrote: »

The other point is that the phone was supplied by P4U out of their stock which would have to be returned to them not Voda.

OP remember to use the Sale of Goods Act 1979 argument as well as it was not 'fit for purpose'.

Unfortunately, that is the sale of Goods act, and the mobile signal is a service The phone can still pick up a signal physically (it is the goods)

If there T+C's say they can cancel in 14 days then you should be able to, end of.

John_Smiths

Thanks to everyone for the advice, they've cancelled the contract.

I walked in and told them exactly what was happening and they didn't cause a fuss