Vodaphone PAC code

mambo69

How long should it take vodaphone to issue my PAC?

I requested it then had a call from 008080024636 to confirm on March 10th and i said yes please

well its nearly a week later and still no PAC code

grumbler

Other providers do this the same or the next day. However, it's VODAFONE. You have do work hard to make them working. Don't be surprised when calling them again if they have no record of your request.

spaceboy

Call them again today and kick up sh*t and mention Ofcom

I'm requesting mine today...

Vodafone

Hi mambo69,

Thanks for your post.

Usually a PAC code takes around 48 hours to generate. However it's clear that you've been waiting a good while longer than this and I would like to take a look into this for you and help further. So that I can do this for you and provide you with your PAC as soon as possible, could I please ask that you contact the Web Relations Team

When contacting our team, please include the code WRT135 in the subject line. In the main message body, please include a link to this thread and your user name.

Spaceboy - If you would like to drop us an email on the above link then please feel free to do so, we'll be more than happy to help and we look forward to hearing from you.

Thanks,

Espi
Web Relations Team
Vodafone UK

Rusty!

Normally when you ask for a PAC code, your request is completely ignored, and you have to call up again after the initial supposed 48 hours. If you're lucky (like me) they can actually give it out to you over the phone there and then.

spaceboy

Rusty! wrote: »

Normally when you ask for a PAC code, your request is completely ignored, and you have to call up again after the initial supposed 48 hours. If you're lucky (like me) they can actually give it out to you over the phone there and then.

Should be law that they have to do this. I see no reason why it isnt.