New Look !ONLY TODAY! free delivery + up to 87% off

Possibility

Just to let everyone know, the delivery automatically comes up as free when I checked out just a moment ago. Thanks OP.

DDiego30

When did free delivery stop working? I though they would leave it on today as well after the "technical issues"

JimmyByn

metoyoubear wrote: »

I'm not bothering with them anymore,twice i've had items arrive with holes in AND you can't get a refund on sale items,only an exchange.

You have 7 days to return even sale items and get a refund because you can't see the items physically and make sure they are ok. It's the law!!! Try contact them and ask about this.

Here is an excerpt from the Consumer Protection Regulation!

Rachels3best

JimmyByn wrote: »

You have 7 days to return even sale items and get a refund because you can't see the items physically and make sure they are ok. It's the law!!! Try contact them and ask about this.

Here is an excerpt from the Consumer Protection Regulation!

Actually 2 days ago it was the World Consumer Rights Day

http://www.consumersinternational.org/our-work/wcrd

metoyoubear

JimmyByn wrote: »

You have 7 days to return even sale items and get a refund because you can't see the items physically and make sure they are ok. It's the law!!! Try contact them and ask about this.

Here is an excerpt from the Consumer Protection Regulation!

Yes i know,it's my own fault,the recent item i didn't notice it was faulty until i'd had it about two weeks,i opened it and just left it in the wardrobe with the tags on,as you do,it's only when i came to wear it i noticed the damaged.

Lucinda50

Looks like free delivery was great for New Look because they are giving free standard delivery today again. Available only until midnight. No code required. Sale is still on!

rizzo31

I have Just sent sent this to New Look if anyone interested.....


Dear Customer Services

I’ve made many purchases in New look over the years but I am not happy about the recent treatment I have experienced trying to return items in your stores.
A couple of weeks back I attempted to return a faulty pair of trousers (chinos) to New Look (Fort shopping centre Birmingham) and had big problems trying to get a refund , they did not stock the trousers in store. A credit voucher is no use to me as I purchase online as more choice.
Then last week I purchased some cuffed chinos for my son in 32 waist they arrived fine but were a little small. He returned them to New Look in Wolverhampton hoping to exchange them for a size up (34) but was told he needed to pay another £5 as they had increased in price.
I am shocked you are treating customers this way and I’ve never experience these type of problems from Republic, Top Man etc....
Please give me your views on my experiences before I start leaving mine on well known forums.


Regards
Paul Richards
:T