Questioned by the Pharmacist

kenshaz

My Mum is 77 years old and recently whilst collecting a prescription from Lloyd's Pharmacy she was asked to go into a private room and questioned about her medication,she is perfectly OK in every respect ,this was done after her DOB was stated,this is ageism and generalizing,and Mum was perturbed ,why do we need this sort of intervention ,just let people live their own lives.

margaretclare

So why did you Mum agree to this, if she was perturbed? She could have just said 'Thanks, but no thanks'.

I would have wanted to know 'Why?' if anyone had asked me to go into a private room to be questioned. There may be a perfectly-good reason, for example, our local pharmacy can get prescriptions for people when they fall due and this saves a trip to the surgery, remembering to renew a prescription etc.

However, I always ask 'Why'? if anyone asks a question that I can't see the reason for. Asking for an explanation at the time is far better than going along with it then coming home and being 'perturbed', informing son/daughter who then posts it on a site like this.

Margaret

Peter-Pan_5

that`s a shame kenshaw,maybe she was pressurised to discuss this,can she not complain to the Chemist,or you complain,I would,its when they ask out loud "do you pay for your prescriptions" that angers me,especially when the date of birth is on the front.

rjm2k1

kenshaz wrote:

My Mum is 77 years old and recently whilst collecting a prescription from Lloyd's Pharmacy she was asked to go into a private room and questioned about her medication,she is perfectly OK in every respect ,this was done after her DOB was stated,this is ageism and generalizing,and Mum was perturbed ,why do we need this sort of intervention ,just let people live their own lives.

What did they ask her, what did she say? Perhaps they had some concerns about the medication, perhaps with it being used at the same time as other medication and the side effects? Perhaps there are side affects to the medication and wanted to double check they she was ok on it. The private room thing is for her protection, so her business isn't shouted out in a shop full of people.

kenshaz

They asked her what medication she was taking and the frequency,she felt that they felt she might be confused because she is 77.

suffolkb

I have heart failure and the docs experimented a bit to find the best medication for me. When the pharmacist put one prescription through his computer,it flashed up that 2 or my pills should not be taken together,so he asked me a few questions. Still not happy,he `phoned my doc who said it was ok for me to mix them and gave me the pills. Your mam`s pharmacist was probably being careful - and considerate to talk in private.

kenshaz

margaretclare wrote:

So why did you Mum agree to this, if she was perturbed? She could have just said 'Thanks, but no thanks'.

I would have wanted to know 'Why?' if anyone had asked me to go into a private room to be questioned. There may be a perfectly-good reason, for example, our local pharmacy can get prescriptions for people when they fall due and this saves a trip to the surgery, remembering to renew a prescription etc.

However, I always ask 'Why'? if anyone asks a question that I can't see the reason for. Asking for an explanation at the time is far better than going along with it then coming home and being 'perturbed', informing son/daughter who then posts it on a site like this.

Margaret

But you are a very assertive individual,other's are more compliant,but it made her feel as though they had targeted her because she fits into a category ,that is scary.At what age do we need to be singled out from the herd and given special treatment.Perhaps they will introduce legislation.

kenshaz

suffolkb wrote:

I have heart failure and the docs experimented a bit to find the best medication for me. When the pharmacist put one prescription through his computer,it flashed up that 2 or my pills should not be taken together,so he asked me a few questions. Still not happy,he `phoned my doc who said it was ok for me to mix them and gave me the pills. Your mam`s pharmacist was probably being careful - and considerate to talk in private.

But Mum had no problems with her medication ,long term use ,no change .

seven-day-weekend

What would you have thought if the pharmacist had been concerned about the medication and not done anything about it?

Lara

Knowing how good they are in our local branch of Lloyds I personally would have been happy if they had spoken to my Mum. However we all think differently and I am sorry your Mum felt perturbed. My Mum is 80 and if she felt like that then obviously I would have sprung to her defence like you have done. Look on it positively - the pharmicist was ensuring your Mum was happy with her medication as it was a repeat prescription. Someone is looking out for her apart from you.

kenshaz

seven-day-weekend wrote:

What would you have thought if the pharmacist had been concerned about the medication and not done anything about it?

Nothing to be concerned about in respect to her medication,we are not talking hypothetically,I would expect them to behave in a professional manner and not show bias due to age.
But I am only listening to one side of the story ,Audrey is very proud and would not like being singled out,sometimes I link her crossing the road and she wants to be independent and why not.
This looks like a directive from above ,like the question have you ever taken aspirin before?