HTC Desire HD - Battery problem?

Jonno71

Hi all

I purchased a brand new HTC Desire HD from Phones4U last week. I have noticed that the device is not keeping it's charge. When fully charged, if using just a couple of apps or even normal browsing such as Facebook, within 30 minutes the battery will drain.

During the night, I left the phone still switched on after a full charge. On standbye, it has drained to over half a battery.

I have gone into settings and enabled power saver, disabled background data running. But, as I am totally new to this device, I am not sure if there is anything else that could be the problem. Could there be an issue with the battery?

Thanks all

Jon

giraffe69

I've got one which is about 3 weeks old and no battery problem as you describe so maybe a fault on yours.

geoffken

Have same problem with standard desire.
HTC sent new battery but still draining regularly
70% 4 hours
90% 6 hours
50% 4 hours are last 3 problems.
All overnight.
Hope we get some replies before I get on to HTC again.
Have tried same issues as you removing GPS Bluetooth Wi fi and data sync /updates to 4 hours only.
ADDITIONALLY USED 50 % in 1 1/2 hours on surfing the other night
A problem somewhere.

Fairwinds

Go into Settings -> about phone -> battery -> battery use and see what it is that's eating the battery. You should get 24hrs out of your battery easily.

Post back the findings

I also find an app like Timeriffic very useful - this allows you to set timed events, so every night bluetooth , gps etc is turned off and then restored in the morning - something like that may help - if it turns out not to be faulty

geoffken

Tried that but it only shows settings since last unplugged ie last 30 mins but will look at this next time it goes flat.
I did notice that one time I checked this previously it had shown gesture search as 90 % usage but not sure how to switch off.
Have it set to activate with shake so possibly this.
Thanks for help.
will report back.

Jonno71

GordonD wrote: »

Go into Settings -> about phone -> battery -> battery use and see what it is that's eating the battery. You should get 24hrs out of your battery easily.

Post back the findings

I also find an app like Timeriffic very useful - this allows you to set timed events, so every night bluetooth , gps etc is turned off and then restored in the morning - something like that may help - if it turns out not to be faulty

Hi Gordon

Thank you, I will check that app out.

Here is the data for the battery usage.

Display - 67%
Android OS - 23%
Phone idle - 6%
Mediaserver - 2%
Cell standby - 2%

I have the standard HTC screen saver running which is animated.

Also, to add to my first post, I have all vibrate functions off.

Rusty!

Dial *#*#4636#*#* and goto battery history. If your phone has a high awake time, change the 'other usage' drop down to 'partial wake usage' and see what app is stopping the phone from sleeping.

Lawpf2001

Think you might have a problem with your phone/battery. I have a Desire HD and althought the battery life is pretty poor I can still get at least 24 hours through medium use (ie calls, apps, internet and music). Imo I would enquire about sending the phone back to find the problem.

Also slight thread highjack but I heard rumours you could buy new batteries for the HD that hold a longer charge. Any truth in this or links to buy?

Jonno71

Rusty! wrote: »

Dial *#*#4636#*#* and goto battery history. If your phone has a high awake time, change the 'other usage' drop down to 'partial wake usage' and see what app is stopping the phone from sleeping.

Thanks Rusty

Just tried that and according to whats on screen, the Android System is shown.

Jonno71

Charged the phone up again today and got about 45 minutes before putting back on charge. All I used was Facebook, went onto Android to get an app (as mentioned above), checked a few emails and sent a couple of texts.

I will give Phones4U a ring tomorrow as I have insurance on the mobile and try a battery swap. If the problem persists, then I am not sure where it will go next, possibly a handset swap.

Lawpf2001

Get it changed as it must still be under warranty.