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I Bought an Item, it never turned up...now what??

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  • macfly
    macfly Posts: 2,728 Forumite
    I rarely comment on this type of post, but I wonder how far the OP has to be pushed before biting back. Stop messing about, give him a negative. I would also take my time filling that form in.
  • pug_in_a_bed
    pug_in_a_bed Posts: 1,975 Forumite
    i say neg them too, if they leave a negative comment you can get it removed by ebay - you've got all the power here not the seller!

    The fact that they think they can hold you to ransom over feedback would make me neg them straight away
  • mike230652
    mike230652 Posts: 530 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Thanks again.

    Taking on the various advice from the forum ( thanks! ) I fired an e-mail back last night informing the Seller:

    I paid for the goods within 15 minutes via Paypal..... gave him enough time to deliver ...... it's his fault he sent an expensive item by normal un-recorded post ( while charging me a high rate!! ), and that eBay / Paypal immeditly found in my favour and refunded my monies with all due speed. Since I believe I've been very fair throughout ,my view is he either gives me positive feedback or I won't complete the RM form I've been sent....and I won't discuss any further unless / until I see the feedback.

    Oddly enough...I now have wonderful feedback from his this morning!! Now I'll fill his form in..... and hopefully that's an end to him!!

    Thanks again ..... :-)
    if i had known then what i know now
  • DaveAshton
    DaveAshton Posts: 7,851 Forumite
    Part of the Furniture Combo Breaker
    mike230652 wrote: »
    and hopefully that's an end to him!!
    I hope you don't sell stuff on the same account you bought from him on, or it might not be...
    Back on MSE after a 5 year hiatus.

    :heart2: Rhi :heart2:
  • This happened to me as a seller - your seller has to refund you now. It is his responsibility to put in the RM claim and he will get money back from RM (but not the full amount if he didn't send it by recorded or special - his problem for being stupid!)
  • mike230652
    mike230652 Posts: 530 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    DaveAshton wrote: »
    I hope you don't sell stuff on the same account you bought from him on, or it might not be...

    LOL! Yes, I see what you mean! I only very rarely sell on eBay, 99% of my transactions are as a buyer, so I'm not overly concerned about him.

    I'll certainly keep a weather eye out though! Thanks for the heads up.
    if i had known then what i know now
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