3 mobile internet - nightmare

Widelats

don't get 3 broadband i have used it frustratingly now for 3 months, in the last 20 mins i been online i have had trouble connecting, sending info and it resetting itself, red "no service" lights and so on.

this is every time i use it, its slow, hardly ever works and i am going to get virgin wireless instead.

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ryantcb

dont hold your breathe for an improved service with virgin

Widelats

ryantcb wrote: »

dont hold your breathe for an improved service with virgin

its got to be better than 3 dongle, seriously, you can't get much worse.

Mark_In_Hampshire

Virgin uses the T-Mobile network I think.

To be fair 3 have always been helpful when I've called them about connection issues. You could have a look at the coverage on their website for where you are, and if it's supposed to be OK, then pursue it with them.

You could also check the T-Mobile coverage - presume there's a checker on their website.

You can find your nearest mobile cells on here: http://www.sitefinder.ofcom.org.uk/

Widelats

Mark_In_Hampshire wrote: »

Virgin uses the T-Mobile network I think.

To be fair 3 have always been helpful when I've called them about connection issues. You could have a look at the coverage on their website for where you are, and if it's supposed to be OK, then pursue it with them.

You could also check the T-Mobile coverage - presume there's a checker on their website.

You can find your nearest mobile cells on here: http://www.sitefinder.ofcom.org.uk/

coverage is fine i think it is their mast being faulty all the time


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Error 105 (net::ERR_NAME_NOT_RESOLVED): The server could not be found.
Error 106 (net::ERR_INTERNET_DISCONNECTED): The Internet connection has been lost.

JamAtcha

I also have a 3g internet dongle for my notebook it is awful, it has got to a stage where I don't even bother taking it out and opt to use wifi in coffee shops.
Terrible!

Widelats

JamAtcha wrote: »

I also have a 3g internet dongle for my notebook it is awful, it has got to a stage where I don't even bother taking it out and opt to use wifi in coffee shops.
Terrible!

that is what i'm going to do in future, the service is not fit for purpose, i had a call from their customer services by a woman with a extremely strong indian accent, i honestly had to hang up i could not understand what she was saying after asking her 8 times to repeat, and i was listening hard.

i went to virgin site just now and a chat box opened from some sales rep named emma, i saw the £40 1 off fee placed on my order and closed the chat box, i will do my best to use up my data on this dongle now and use wifi in shops instead.

Money_Doctor

What I cannot understand with my 3 dongle is that it seems to work fine if I plug it directly into the USB port but If I use the extending cable supplied in the pack I get no reception at all, this annoys because if it worked on the extender it allows to put loose in a laptop bag without damaging the dongle

spud17

Money_Doctor wrote: »

What I cannot understand with my 3 dongle is that it seems to work fine if I plug it directly into the USB port but If I use the extending cable supplied in the pack I get no reception at all, this annoys because if it worked on the extender it allows to put loose in a laptop bag without damaging the dongle

Perhaps the extending cable is faulty? Try another one.

Jimx26

I use the 3 mifi,never had any problems apart from the occasional disconnect. I regulary get speeds of over 4 mbps and is much faster than the wired broadband I was offered by BT.

PlutoinCapricorn

I have been using this and nothing else for more than 2 1/2 years. 3 say it is best used upstairs by a window on the long lead. There have been one or two network outages, but apart from that no problems. I too use 3gb SIMs from eBay.