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buymobilephones.net
Hi, I have a contract phone through buymobilephones.net and their cashback system has worked well, albeit a bit slow. I have now ordered a new phone and checked their T & C for cashback procedure and everything seemed fine. Yesterday I received an email and it states:
Line rental refunds for 12 month contracts:
Line rental refunds and cash backs will be paid in three equal
parts; on month four, month eight and month twelve for your
contract.
Each claim is initiated by sending us your first four bills
within 14 days of the date of the fourth bill and the next four
bills within 14 days of the date of your eighth bill and last
four bills within 14 days of the bill date of the twelfth bill.
Acceptance of claims for the second and third instalment will
depend on acceptance of all previous claims.
Bills received after the period specified will not qualify for
line rental refunds or cash backs.
Bills must show no outstanding money from previous bills and
Claims are subject to you remaining on the same pay monthly
tariff as you were originally connected.
They do not mention 14 days on their website. How do people manage to send off their cashback if they are on a 2 week holiday, which happens to be at the same time?
I think 14 days is pushing it, is this allowed?
Line rental refunds for 12 month contracts:
Line rental refunds and cash backs will be paid in three equal
parts; on month four, month eight and month twelve for your
contract.
Each claim is initiated by sending us your first four bills
within 14 days of the date of the fourth bill and the next four
bills within 14 days of the date of your eighth bill and last
four bills within 14 days of the bill date of the twelfth bill.
Acceptance of claims for the second and third instalment will
depend on acceptance of all previous claims.
Bills received after the period specified will not qualify for
line rental refunds or cash backs.
Bills must show no outstanding money from previous bills and
Claims are subject to you remaining on the same pay monthly
tariff as you were originally connected.
They do not mention 14 days on their website. How do people manage to send off their cashback if they are on a 2 week holiday, which happens to be at the same time?
I think 14 days is pushing it, is this allowed?
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