can I cancel contract

mediaman

My daughter has an O2 contract which ends in March. However she has gone Peru for 12 months. Would O2 be willing to end her contract early?
Any thoughts or advice on this would be welcome.

roxy7699

They will end the contract but are likely to charge for the remain months line rental. Or try to persuade someone else to take on the line.

jnm21

Try using the free minutes to call her in Peru via 0844 numbers. They won't do you any good will gestures as far as I know. You could try totting up the remaining line rental & offer to pay them 60 - 90% of the money to cancel immediately, but the chances are slim & benefits equally slim.

reehsetin

^0844 numbers?

0744 isnt it?

medic1978

reehsetin wrote:

^0844 numbers?

0744 isnt it?

O2 started charging for 07744 numbers in July/August

However, 0844 0845 and 0870 numbers remain free and can be used to call abroad (see international call checker on this site)

mediaman

jnm21 wrote:

Try using the free minutes to call her in Peru via 0844 numbers. They won't do you any good will gestures as far as I know. You could try totting up the remaining line rental & offer to pay them 60 - 90% of the money to cancel immediately, but the chances are slim & benefits equally slim.

Thanks but unfortunately the phone is in Peru with her.
I'll ask her to post it home maybe.
I've tried using my own free O2 x network minutes to call her but so far I've been unsuccessful... just cant get through to her landline or Peru mobile using 0844/0870

Jersy

would it not be possible to drop it to the lowest contract and then pay it off