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About to run out of emergency credit on my electric

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Comments

  • themull1
    themull1 Posts: 4,299 Forumite
    what about a neighbour? whats the minimum you can put in? maybe in future have a cash float for emergencies.
  • echoecho_2
    echoecho_2 Posts: 152 Forumite
    And if you don't get it sorted, like others have said, make some sarnies and perhaps try and make a game out of it for the kids? Everyone snuggle together with loads of blankets and duvets to keep warm. Play some board games?
  • Jadzeer
    Jadzeer Posts: 6 Forumite
    Ninth Anniversary Combo Breaker
    I haven't got any neighbors & this is a one off caused by the banks incompetence, normally we cope.
  • Jadzeer
    Jadzeer Posts: 6 Forumite
    Ninth Anniversary Combo Breaker
    They apparently dont have an out of hours number. This is a complete nightmare. It's not even a warm house & all of the kids are scared of the dark, one is also partially sighted so being in the dark is worse for him. I've never been in this situation before & I hate it.
  • Try calling the emergency call centre (like you would if you had a power cut) they may send out an engineer to credit your meter if they feel your situation warrants it, they might charge you for the call out if they do though.
  • Gothicfairy
    Gothicfairy Posts: 3,060 Forumite
    I know I am probably going to get stick for this but wouldn't it have been easier to turn off the computer and make the kids beans on toast /cheese on toast..you get the idea

    I am really not sure what anyone could do in this situation rather then just wait until morning, what would happen if there was a power cut ? When I was a kid we had power cuts all the time (during maggies years) and we coped.

    It is not that cold at the moment thankfully so I am sure a night without heating will not really hurt.

    Sorry but not sure what is expected here other then sympathy and although that is nice and lovely it will not get the electric back on
    There is a race of men that don't fit in; A race that can't stand still;
    So they break the hearts of kith and kin, and roam the world at will.

    Robert Service
  • nPower
    nPower Posts: 1,319 Organisation Representative
    Part of the Furniture 1,000 Posts Combo Breaker
    Hi Jadzeer

    Sorry to hear about the problems you
    've had with your emergency credit.

    If you have disabled children at the property it might be worth you looking into having a credit meter installed as this way you can
    make sure your electricity will never go off supply.

    If you would
    us take a look into your account for you and see if this is possible, send your details to [EMAIL="forumresponse@npower.com"]forumresponse@npower.com[/EMAIL]

    Best Wishes
    Sally
    Official Company Representative"
    I am the official company representative of nPower. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
    If we ask you to contact us, please do so using helpandsupport@npower.com - MSE Forum has temporarily allowed the display of our contact details in our signature due to a technical issue with our profile
  • BargainGalore
    BargainGalore Posts: 5,243 Forumite
    1,000 Posts Combo Breaker
    Thats a sensible idea and one night without heating wont do any harm you can always put a blanket over you, we do in our house to save on energy costs, and we also have meals that are basic too to cut down on expensive shopping
    I know I am probably going to get stick for this but wouldn't it have been easier to turn off the computer and make the kids beans on toast /cheese on toast..you get the idea

    I am really not sure what anyone could do in this situation rather then just wait until morning, what would happen if there was a power cut ? When I was a kid we had power cuts all the time (during maggies years) and we coped.

    It is not that cold at the moment thankfully so I am sure a night without heating will not really hurt.

    Sorry but not sure what is expected here other then sympathy and although that is nice and lovely it will not get the electric back on
  • If you telephone your supplier and explain you situation. They will give you a code to take to your local shop where you get your electric. The shop will put the code on your key and that will give you £10 of electric credit. They will take the £10 back at £1 a week. They normally only let you do this once.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Since this thread is a year old, the OP has probably topped up by now!
    No free lunch, and no free laptop ;)
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