We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Getting out of o2 contract
I have been with o2 for about 9 years now, they were Genie when I joined them and their customer service has gone from bad to worse. So now I want to leave them and move to orange as they have an unlimited text message deal on at the moment.
I just called o2 and the girl said that I renewed my contract in april for 12 months (true, they sent me a cheap nasty phone I have never even used) and that I cannot get out of my contract by any other way than paying up my line rental until april. Does anyone know if there is a way I can get out of this...she said she could change my tarrif but because I am an existing customer they can only offer me 500 texts a month, which I am already one.
I'm so fed up of their attitude, please help me get out of this contract asap!
I just called o2 and the girl said that I renewed my contract in april for 12 months (true, they sent me a cheap nasty phone I have never even used) and that I cannot get out of my contract by any other way than paying up my line rental until april. Does anyone know if there is a way I can get out of this...she said she could change my tarrif but because I am an existing customer they can only offer me 500 texts a month, which I am already one.
I'm so fed up of their attitude, please help me get out of this contract asap!
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 352.1K Banking & Borrowing
- 253.5K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245.1K Work, Benefits & Business
- 600.7K Mortgages, Homes & Bills
- 177.4K Life & Family
- 258.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards