formating a laptop

aliEnRIK

TICK and FIX these in hijack -
O8 - Extra context menu item: &Search - http://tbedits.webfetti.com/one-tool...A&n=2010082404
O23 - Service: Webfetti Service (WebfettiService) - Webfetti - C:\PROGRA~1\Webfetti\bar\1.bin\7dbarsvc.exe

Use the 32 bit AVG removal tool
http://www.avg.com/download-tools

Uninstall -
RAPPORT

Download CCLEANER
http://www.piriform.com/ccleaner/download/slim
Run the CLEANER scan
Then run the REGISTRY scan (Backup the registry when it asks)
Then goto TOOLS and under uninstall select to SAVE TO TEXT FILE
Post that text file here

pigeonpants

ACDSee
Adobe AIR Adobe Systems Inc. 1.5.3.9120
Adobe Flash Player 10 Plugin Adobe Systems Incorporated 10.1.102.64
Adobe Flash Player ActiveX Adobe Systems Incorporated 9.0.124.0
Adobe Reader 7.1.0 Adobe Systems Incorporated 7.1.0
Adobe Shockwave Player 11.5 Adobe Systems, Inc. 11.5.2.602
ALPS Touch Pad Driver
Amazon MP3 Downloader 1.0.9
Apple Application Support Apple Inc. 1.3.2
Apple Mobile Device Support Apple Inc. 3.2.0.47
Apple Software Update Apple Inc. 2.1.2.120
ArcSoft Camera Suite
AVG PC Tuneup 2011 AVG 10.0.0.23
Bluetooth Stack for Windows by Toshiba v3.20.02
Bonjour Apple Inc. 2.0.3.0
Canon Camera Window for ZoomBrowser EX Canon 4.0
Canon PhotoRecord
Canon PowerShot S45 WIA Driver Canon 5.0.0
Canon Utilities FileViewerUtility 1.0 Canon 1.0
Canon Utilities PhotoStitch 3.1 Canon 3.1.8
Canon Utilities RemoteCapture 2.6 Your Company Name 2.6.0
Canon Utilities ZoomBrowser EX CISRA 04.00.00024
CCleaner Piriform 3.04
CD/DVD Drive Acoustic Silencer TOSHIBA 1.00.008
Compatibility Pack for the 2007 Office system Microsoft Corporation 12.0.6514.5001
EA Download Manager UI Electronic Arts 6.0.0.100
EPSON CardMonitor
EPSON PhotoQuicker3.5
EPSON PhotoStarter3.1
EPSON Print CD
EPSON PRINT Image Framer Tool2.1
EPSON Printer Software
ESPR300 Reference Guide
ESPR300 Software Guide
ESPR300 Standalone Guide
Facebook Plug-In Facebook, Inc.
File Uploader Nikon 1.2.1
HiJackThis Trend Micro 1.0.0
HP Photo Imaging Software
HP Photo Printing Software
HP Share-to-Web
IBM ViaVoice Command and Control Runtime 5.3 - UK English
IBM ViaVoice Outloud Runtime - UK English
Intel(R) Graphics Media Accelerator Driver for Mobile
InterActual Player
InterVideo WinDVD for TOSHIBA InterVideo Inc. 5.0-B11.509
iTunes Apple Inc. 10.0.1.22
J2SE Runtime Environment 5.0 Update 1 Sun Microsystems, Inc. 1.5.0.10
Java(TM) 6 Update 20 Sun Microsystems, Inc. 6.0.200
Macromedia Flash Player Macromedia, Inc. 7.0.19.0
Malwarebytes' Anti-Malware Malwarebytes Corporation
Microsoft .NET Framework 1.1
Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Corporation 1
Microsoft Office OneNote 2003 Microsoft Corporation 11.0.8173.0
Microsoft Office Standard Edition 2003 Microsoft Corporation 11.0.8173.0
Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Corporation 3.1.0000
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Corporation
Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 8.0.59193
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Corporation 9.0.30729.4148
Microsoft Works Microsoft Corporation 08.04.0623
Mozilla Firefox (3.6.8) Mozilla 3.6.8 (en-GB)
Mozilla Thunderbird (3.1.7) Mozilla 3.1.7 (en-GB)
MSN Search Toolbar Microsoft Corporation 02.05.0000.1082
MSXML 4.0 SP2 (KB927978) Microsoft Corporation 4.20.9841.0
MSXML 4.0 SP2 (KB936181) Microsoft Corporation 4.20.9848.0
MSXML 4.0 SP2 (KB954430) Microsoft Corporation 4.20.9870.0
MSXML 4.0 SP2 (KB973688) Microsoft Corporation 4.20.9876.0
Nikon Message Center Nikon 0.92.000
Nikon Transfer Nikon 1.5.0
Picture Control Utility Nikon 1.1.6
PIF DESIGNER2.1
QuickTime Apple Inc. 7.68.75.0
Realtek AC'97 Audio
Roxio Easy Media Creator 7 Basic DVD Edition Roxio, Inc. 7.1.0.183
ScanToWeb
SD Secure Module TOSHIBA Corporation 1.0.2
SMSC IrCC V5.1.3600.5 SP2 r1.01
Softease Products 5.96 Softease 5.96
Texas Instruments PCIxx21/x515 drivers. Texas Instruments Inc. 1.20.0000
TOSHIBA Accessibility TOSHIBA 1.33.0.4C
TOSHIBA Assist
TOSHIBA ConfigFree 5.50.13
TOSHIBA Controls
TOSHIBA Hardware Setup TOSHIBA 1.33.0.8C
TOSHIBA Hotkey Utility TOSHIBA 1.33.0.8C
TOSHIBA Manuals
TOSHIBA PC Diagnostic Tool
TOSHIBA Power Saver 7.03.06.C
TOSHIBA SD Memory Card Format
TOSHIBA Software Modem 2.1.51 (SM2151ALD05)
TOSHIBA Supervisor Password TOSHIBA 1.33.0.4C
TOSHIBA Virtual Sound
TOSHIBA Zooming Utility
Touch and Launch
TouchPad On/Off Utility TOSHIBA 1.33.0.4C
ViewNX Nikon 1.4.0
VoiceOver Kit Apple Inc. 1.30.128.0
Webfetti Webfetti
Windows Live Essentials Microsoft Corporation 14.0.8089.0726
Windows Live Sign-in Assistant Microsoft Corporation 5.000.818.5
Windows Live Sync Microsoft Corporation 14.0.8089.726
Windows Live Upload Tool Microsoft Corporation 14.0.8014.1029
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3 Microsoft Corporation 20080414.031525

closed

https://forums.moneysavingexpert.com/discussion/2436849

pigeonpants

Malwarebytes' Anti-Malware 1.50.1.1100
https://www.malwarebytes.org

Database version: 5950

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

04/03/2011 23:58:07
mbam-log-2011-03-04 (23-58-07).txt

Scan type: Full scan (C:\|)
Objects scanned: 263390
Time elapsed: 2 hour(s), 42 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

aliEnRIK

Reset internet explorer

1. Open Internet Explorer.
2. Click Tools, and then click Internet Options.
3. Click the Advanced tab.
4. Under Reset Internet Explorer Settings, click Reset.

Open CCLEANER, goto TOOLS and UNINSTALL (no different to normal, I just find it much easier to find what im uninstalling this way)
Uninstall whatever you dont want from this list -

ACDSee
Adobe AIR Adobe Systems Inc. 1.5.3.9120
ALPS Touch Pad Driver
Amazon MP3 Downloader 1.0.9
Apple Application Support Apple Inc. 1.3.2
Apple Mobile Device Support Apple Inc. 3.2.0.47
Apple Software Update Apple Inc. 2.1.2.120
ArcSoft Camera Suite
AVG PC Tuneup 2011 AVG 10.0.0.23
Bluetooth Stack for Windows by Toshiba v3.20.02
Bonjour Apple Inc. 2.0.3.0
Canon Camera Window for ZoomBrowser EX Canon 4.0
Canon PhotoRecord
Canon PowerShot S45 WIA Driver Canon 5.0.0
Canon Utilities FileViewerUtility 1.0 Canon 1.0
Canon Utilities PhotoStitch 3.1 Canon 3.1.8
Canon Utilities RemoteCapture 2.6 Your Company Name 2.6.0
Canon Utilities ZoomBrowser EX CISRA 04.00.00024
CD/DVD Drive Acoustic Silencer TOSHIBA 1.00.008
EA Download Manager UI Electronic Arts 6.0.0.100
EPSON CardMonitor
EPSON PhotoQuicker3.5
EPSON PhotoStarter3.1
EPSON Print CD
EPSON PRINT Image Framer Tool2.1
EPSON Printer Software
ESPR300 Reference Guide
ESPR300 Software Guide
ESPR300 Standalone Guide
Facebook Plug-In Facebook, Inc.
File Uploader Nikon 1.2.1
HP Photo Imaging Software
HP Photo Printing Software
HP Share-to-Web
IBM ViaVoice Command and Control Runtime 5.3 - UK English
IBM ViaVoice Outloud Runtime - UK English
InterActual Player
InterVideo WinDVD for TOSHIBA InterVideo Inc. 5.0-B11.509
iTunes Apple Inc. 10.0.1.22
Microsoft Works Microsoft Corporation 08.04.0623
Mozilla Firefox (3.6.8) Mozilla 3.6.8 (en-GB)
Mozilla Thunderbird (3.1.7) Mozilla 3.1.7 (en-GB)
MSN Search Toolbar Microsoft Corporation 02.05.0000.1082
Nikon Message Center Nikon 0.92.000
Nikon Transfer Nikon 1.5.0
Picture Control Utility Nikon 1.1.6
PIF DESIGNER2.1
QuickTime Apple Inc. 7.68.75.0
Roxio Easy Media Creator 7 Basic DVD Edition Roxio, Inc. 7.1.0.183
ScanToWeb
SMSC IrCC V5.1.3600.5 SP2 r1.01
Softease Products 5.96 Softease 5.96
TOSHIBA Assist
TOSHIBA Hotkey Utility TOSHIBA 1.33.0.8C
TOSHIBA Manuals
TOSHIBA PC Diagnostic Tool
TOSHIBA Power Saver 7.03.06.C
TOSHIBA Virtual Sound
TOSHIBA Zooming Utility
ViewNX Nikon 1.4.0
VoiceOver Kit Apple Inc. 1.30.128.0
Webfetti Webfetti
Windows Live Essentials Microsoft Corporation 14.0.8089.0726
Windows Live Sign-in Assistant Microsoft Corporation 5.000.818.5
Windows Live Sync Microsoft Corporation 14.0.8089.726
Windows Live Upload Tool Microsoft Corporation 14.0.8014.1029

pigeonpants

aliEnRIK



many thanks for your time and advice, working through the deleting now

aliEnRIK

Make sure you follow post #24 too

Id also recommend a reboot and run ccleaner again

probably a good idea to download DEFRAGGLER and give that a run

aliEnRIK

Would also be a good idea once you followed all mine and closeds advice to run Dr Web before you start using it proper (Defraggler can be run anytime)

Download and run the FREE version of DR WEB
http://www.freedrweb.com/download+cureit/gr/
Turn your anti virus OFF
Click CANCEL to its first question (Unless your happy to lock windows until its run)
Click NO to opening the purchase page
Click START
click YES
It will auto QUICK scan
Pess the STOP button on the right (Unless your happy to quick scan first)
After that set to COMPLETE SCAN the computer and press the 'play' icon
This will more than likely take hours (12 is average!), so leave running overnight or whatever

***DO NOT UPGRADE TO FULL VERSION***

reset the HOSTS file if it asks you