Super Rant: Pinecone Research may have compromised a members address details?!!!

rihanna09

Hi
Before you act and run, please notice the may have in the above thread title sentence.
So this is the story......
This morning I recieved a letter from Pinecone Research, It didn't seem to be completely sealed, (looked as if it had been opened neatly and the stickiness allowed it to be closed again not fully though I may add) Inside was a letter informing me of what survey I had completed and a £3 luncheon voucher and to my horror also another letter was inside the envelope with a completely different address to another panel member. Not saying I would, but but I sure wouldn't like my address details to be handed over to some third party without my knowledge?!

I'm really confused over who to contact - Pinecone research, or royal mail or I'm not even sure and am babbling!

Thankies for any help mse;ers

shellsuit

What would it have to do with Royal Mail?

I'd let pinecone know and forward the letter onto the correct person. Would cost you the price of a stamp but that would be the decent thing to do.

rihanna09

shellsuit wrote: »

What would it have to do with Royal Mail?

I'd let pinecone know and forward the letter onto the correct person. Would cost you the price of a stamp but that would be the decent thing to do.

I don't actually know seems to be a moment of madness. I still can't seem to figure out why the letter seemed to have been opened in the first place. Having a second look now, Pinecone send the survey code in a letter and give the voucher alongside, the person who's letter I have has completed a survey but their is no voucher for them?! :rotfl:My voucher was stapled to the letter :cool:

mr_fishbulb

Sounds like your envelope got stuck in the the letter-into-envelope stuffing machine and someone else's letter got in there too.

rihanna09

mr_fishbulb wrote: »

Sounds like your envelope got stuck in the the letter-into-envelope stuffing machine and someone else's letter got in there too.

Hi
Thanks for the response. This may be the case, but to me still doesn't explain why I recieved the letter half open :T

libra10

This seems very strange as Pinecone issue booklets of vouchers. Mine have never been stapled to the accompanying letter, just enclosed in the envelope.

rihanna09

libra10 wrote: »

This seems very strange as Pinecone issue booklets of vouchers. Mine have never been stapled to the accompanying letter, just enclosed in the envelope.

Mine was a booklet of luncheon vouchers, and its a first for me too (having them stapled) was a pain to get off. Almost broke a nail!(as cliched as that sounds its true) :mad:
Never really thought about it at the time, just assumed they had now decided to do this:T

custardy

machines fills envelopes
machine not infallible
storm in a tea cup

rihanna09

custardy wrote: »

machines fills envelopes
machine not infallible
storm in a tea cup

Feel like I'm repeating this over and over. I'm not just being ignorant, I just wonder if their is a logical explanation for the envelope being OPEN? I'm not trying to be rude, as I like to think I'm nice constantly,
You may be right about the above, but I'd hate for my details to be distributed amongst randomners? Paranoia settling in.........Hmmm

mr_fishbulb

rihanna09 wrote: »

Hi
Thanks for the response. This may be the case, but to me still doesn't explain why I recieved the letter half open :T

Because the machine also seals the envelopes. If it tried to seal your one but it didn't fully seal, then another letter was stuffed in it, it would try and seal the envelope again (thinking it was another envelope). Could be why it looks like it wasn't fully sealed.

custardy

rihanna09 wrote: »

Feel like I'm repeating this over and over. I'm not just being ignorant, I just wonder if their is a logical explanation for the envelope being OPEN? I'm not trying to be rude, as I like to think I'm nice constantly,
You may be right about the above, but I'd hate for my details to be distributed amongst randomners? Paranoia settling in.........Hmmm

the machine was putting letters in envelopes
most likely it got jammed,2 letters went into one envelope but the 2nd envelope stuck to the 1st
at some point the 2nd envelope got seperated and someone stuck down the now open flap
happens all the time