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Severn Trent Bill

We moved in around 10th June nd had a meter installed 14 August When we notified them we had moved in they asked for £80 to cover that periods water rates. We paid this and it was explained to us that when the meter was installed we would have the pro-rata amount refunded towards our metered water. For about six weeks or water rates water they have charged us £70 and refunded £10. Does this seem right?

Comments

  • deanos
    deanos Posts: 11,229 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    Whatever the rates are divide by 365 and times the amount of days you were paying on them , this will work out the cost you owe.
  • Cardew
    Cardew Posts: 29,048 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    towseriv wrote:
    We moved in around 10th June nd had a meter installed 14 August When we notified them we had moved in they asked for £80 to cover that periods water rates. We paid this and it was explained to us that when the meter was installed we would have the pro-rata amount refunded towards our metered water. For about six weeks or water rates water they have charged us £70 and refunded £10. Does this seem right?

    Not sure I understand this.

    10 June to 14 August is over 9 weeks.(not 6 weeks) £70 for that period equates to approx £400pa which is not high for a non-metered supply in ST area.
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