Transferring current mobile number to Vodafone

Brownie_2

Hi,
First time poster here. Be kind

I ordred a new phone from Vodafone on friday, which arrived today. I wanted to keep my number that I have on O2, but the Vodafone telesales people are telling me that I should have told them that from the start and provided a PAC code.

I now have this code, but Vodafone say it's too late and that I am stuck with the new number they created for the account. I don't want to have to contact everybody I know to tell them I have a new number if I don't need to. Has anybody that has transferred their number to Vodafone got any tips for me? I am rapidly losing my patience with their customer service line too (going through numerous menus and getting cut off, etc).

Is there anything I can do to sort this mess out? I don't really want to cancel the phone and order a new one as I have it now. Why does everything have to be so complicated?

Can anybody help please?

fatboyonadiet

sorry but you should have got your PAC code before you ordered, the only other thing is to cancel and return this one, get your PAC code from O2 and re-order

Steve_xx

You might try this:

Make the old number from o2 a Pay as you go phone. Put a message on the o2 phone answer phone informing callers that your number has changed to xxxxx. That's about the easiest way to do it.