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USB Port help

Hi I had that system tools virus on my pc yesterday and couldn't startup my pc, I used the xp disk to do a repair which then let me startup

Since then my usb ports are not working, when I plug in the usb stick nothing happens....

Can anyone help please?

Thanks :D

Comments

  • nikki702 wrote: »
    Hi I had that system tools virus on my pc yesterday and couldn't startup my pc, I used the xp disk to do a repair which then let me startup

    Since then my usb ports are not working, when I plug in the usb stick nothing happens....

    Can anyone help please?

    Thanks :D

    You probably need some Windows Updates if you have re-installed, plus you probably need the USB drivers too. I would first go into Windows Update and see what's needed. That might cure the problem, but just check first by going to start / settings / control panel/system then the hardware tab and click on device manager and see if the pc has a USB Controller listed there. If you then right click and select scan for hardware changes it might update it , but I would have thought that restarting the PC would have checked that automatically.
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  • Control Panel / Device Manager / which of the components has a yellow asterisk ?

    Is your restore disk SP1 or SP2 ? - [ USB 1.1 or 2.0 ]
    Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
  • nikki702
    nikki702 Posts: 1,098 Forumite
    Thanks I tried scan for changes but that has not worked

    None of the components have a yellow asterix

    The restore disk is sp2

    Is there anything else I can try?
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    nikki702 wrote: »
    Thanks I tried scan for changes but that has not worked

    None of the components have a yellow asterix

    The restore disk is sp2

    Is there anything else I can try?


    In device manage, expand Universal Serial Bus controllers and right click Properties to check if they are enabled.

    If they are enabled there check the BIOS USB settings.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • nikki702
    nikki702 Posts: 1,098 Forumite
    Thanks, I done the scan for changes thing again and it seems to be working now :D

    My computer dont seem right since yesterday so I am going to go through all the instructions to remove that virus again just to be sure its gone :)
  • Clark80
    Clark80 Posts: 161 Forumite
    Did you do a repair or clean install of Windows?
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