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Think I've been scammed but why does Vodafone let it happen?

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  • Just joined vodafone. Thanks for the heads up!
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    I got threatened for non-payment by Vodafone and I've never even been a customer. :)

    Hi albionrovers,

    In the event that this remains unresolved could you email me with any details you have which will enable me to trace the account in question via the Contact us form here quoting the code WRT135 - MSE Fao Lee in the subject line?

    Once sent you'll receive an automated reply with a reference number. To make sure that it reaches me could you update the thread with this and I'll get back to you as soon as possible?

    Thanks,

    Lee

    Web Relations Team

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • binbin
    binbin Posts: 1 Newbie
    Got this number in a text asking me to arrange payment a couple of days ago, only just got round to checking, as looked like it could be a scam.
  • Annie._2
    Annie._2 Posts: 516 Forumite
    binbin wrote: »
    Got this number in a text asking me to arrange payment a couple of days ago, only just got round to checking, as looked like it could be a scam.

    This is the number for Vodafone debt recovery and Collections. It is a genuine call and a Vodafone number.

    If your payment is overdue, you need to call the number urgently, Vodafone will not think twice about placing a default on your credit file.
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