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lloyds overdraft

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I have a lloyds overdraft and recently it has been getting out of control,i have moved around a bit recently due to housing problems and im currently sleeping on a friends sofa. I visited lloyds 4 weeks ago to ask them to close my account,so i can pay off my existing balance of £100(50 over my overdraft limit). They said they couldnt close my account untill it was paid off. I spoke to an adviser at lloyds and she told me to phone customer advice,which i did and all they could do was stop the £10 a day charge for 6 months. I have no job am new to the area i live and i cant afford these payments,i wrote to lloyds telling them everything and ive heard nothing from them. Ive run out of ideas now and i dont know what to do,can anyone help me!!! kitkat004
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  • Fiddlestick
    Fiddlestick Posts: 2,339 Forumite
    kitkat004 wrote: »
    I have a lloyds overdraft and recently it has been getting out of control,i have moved around a bit recently due to housing problems and im currently sleeping on a friends sofa. I visited lloyds 4 weeks ago to ask them to close my account,so i can pay off my existing balance of £100(50 over my overdraft limit). They said they couldnt close my account untill it was paid off. I spoke to an adviser at lloyds and she told me to phone customer advice,which i did and all they could do was stop the £10 a day charge for 6 months. I have no job am new to the area i live and i cant afford these payments,i wrote to lloyds telling them everything and ive heard nothing from them. Ive run out of ideas now and i dont know what to do,can anyone help me!!! kitkat004

    Do you have a job?

    Are you on benefits?

    If they have stopped the charges for 6 months, can you really not find £50 over 6 months?

    That's only £7-odd per week,
  • i dont have a job and im not on benefits am new to the area and have no support.they are still adding £5 charges everyday so no unfortunatly i cant afford to even if i had money id be paying off money and within days they would add it bac on again,feels like i cant win
  • Lokolo
    Lokolo Posts: 20,861 Forumite
    Part of the Furniture 10,000 Posts
    If you are unemployed - why are you not claiming JSA?
  • Hi write a letter to them explaining circumstances,telling them how much you can afford/or not ?? and pay that sum on a set date each month . You could also ask them to freeze any further charges. I have recently delt with Lloyds myself and I have managed to come to an arangement with them.
    Hope this helps.
    P.S Record all mail posted.

    Stig.of.the.dump
  • I recently wrote to lloyds explaining my circumstances and have had no reply. I sent this letter 4 weeks ago. You need a postal address to claim benefits and i dont have a reliable one to use so i cant have benefits.thanx anyway.
  • There is no £5 daily fee with Lloyds accounts - and you have access to the internet - pull the other one here you are having a laugh!
  • thats what the customer advice lady said to me,working for lloyds herself i guess she would know!actually i dont have internet access im staying over at a friends to use hers for the evening.not that its any of your business!!if you cant help or say something nice dont say anything at all.why would i bother saying it if it wasnt true????
  • To wind people up that's why.
    I still don't believe a bit of your tale.
  • platterfish
    platterfish Posts: 437 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 27 February 2011 at 8:18PM
    There is no £5 daily fee with Lloyds accounts - and you have access to the internet - pull the other one here you are having a laugh!

    There is both a £5 and £10 unplanned overdraft daily fee with Lloyds, they will charge this a max of 8 times a month and the value depends on how much overdrawn you are - have a read of this http://www.lloydstsb.com/media/lloydstsb2004/pdfs/banking_charges_brochure.pdf , page 4. As others have mentioned, surely you are entitiled to some type of benefits to assist you?
  • iereboy
    iereboy Posts: 415 Forumite
    You have to ring the Customer Support Unit.

    They will help you. They help people with financial difficulty. It is a free phone number. Ring them tomorrow morning. They can help you get out of your overdraft and come up with a repayment plan.

    You have to ring them asap.

    There is a £5 daily useage fee. If you go overdrawn by over £10 but less than £25.
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