Ripped off ....Gutted

kizzyw

Not much really,explained about tracking number showing as Bristol and im in Notts asked if i wanted to continue or cancel..continue with claim of course.That was about it.Tried to find a way of stating all this via resolution centre but when i go to open case page it just states waiting buyers response (my response that seller had given track number)couldnt see any way of replying so i guess this means i have to contact them via phone each time.Sorry to be thick just fed up and stressed at mo
Paid via visa debit

mclaren_2

paypal never help https://www.paypalsucks.com and https://www.paypalwarning.com are 2 sites i reccomend you look at kizzyw - i never use paypal now due the scams paypal run.

kizzyw

Suppose i'll just have to wait and see what happens though im not holding out much luck.Guess its a case of you live and learn,pity it wasnt such an expensive mistake to make.:mad:

soolin

Paypal will require the seller to fax in a copy of the orange recorded delivery slip to prove the tracking number has gone to you and not to someone else, so all is not lost yet. If the paypal dispute does not give the option to demand this proof then do keep on at them to demand that they see the actual proof it shows as delivered to you. Incidentally, did you originally pay by credit card via paypal? If so you can always fall back onto them and get a refund.

Another thing to consider is in the case where the seller can track the item to your address you would need to make a formal claim to the RM and get a copy of the signature and see if you can't track down eho signed for it.

paypal never help https://www.paypalsucks.com and https://www.paypalwarning.com are 2 sites i reccomend you look at kizzyw - i never use paypal now due the scams paypal run.

Feel free to recommend a more secure way of paying then that would have resulted in the OP not being in this situation...At least with paypal there is a better than good chance of getting money back, I'll be interested to see what you would suggest as a buyer instead so that the OP can ensure that in future they are 100% safe against dodgy sellers.

Soo

kizzyw

Thanks Soolin, payment was made by visa debit.Item was delivered somewhere in Bristol,seller wouldnt give me tracking order when i first requested it only done so once paypal claim has been made.Thought items had to be delivered to address registered with pay pal account?
Thanks for your advice its much appreciated will keep hoping

soolin

kizzyw wrote:

Thanks Soolin, payment was made by visa debit.Item was delivered somewhere in Bristol,seller wouldnt give me tracking order when i first requested it only done so once paypal claim has been made.Thought items had to be delivered to address registered with pay pal account?
Thanks for your advice its much appreciated will keep hoping

The system should be that seller will need to prove delivery *to you*, so paypal should not accept just a tracking number from him. However I always keep an eye on paypal as they have mucked up before.

What is the current status of the chargeback dispute in paypal? It's paypal now who will handle this and who will need to orange slip, you can expect to let paypal deal with this for you.

kizzyw

Not heard anything more from pay pal as yet,just been to look on resolution centre and in the dispute log it just states phone call with me dated yesterday.

jobbingmusician

IN the mean time, report seller to Ebay for false address details. I'm not an expert, but can only think it will help your case if seller is NARU'd!