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TalkTalk mobile plus, any good?

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I have been with TalkTalk for a few years and I am considering using the company for my mobile. Th mobile Plus advertises unlimited calls at 30 quid a month.

1) The fair use policy says customers can make up to £200 of calls per month, in calls, what does this mean?

2) Are Test messaging included in this package?

3) Do you have a handset with this package, or expect to get one yourself?

4) what else is included, free international calls? free voicemail?

I would also like to hear from customers who use this package and let me know what they think?
Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 26 February 2011 at 8:23PM
    I have been with TalkTalk for a few years and I am considering using the company for my mobile. Th mobile Plus advertises unlimited calls at 30 quid a month.

    1) The fair use policy says customers can make up to £200 of calls per month, in calls, what does this mean?
    Tariff information
    *A monthly recurring charge of £30 will apply, for which customers will receive a fair usage allowance of
    £200 per month, that can be used for:
    Calls from UK to national fixed line destinations, starting 01, 02 and 03 only (excludes calls to Channel
    Islands, any non-geographic, premium rate, Directory Enquiry, free phone numbers starting 08 [except
    0800 benefit claim numbers that are free of charge]).
    Calls from UK to national mobile operators starting 07 (excludes Channel Islands, non-standard 07 & any
    numbers TalkTalk believe are being used for call forwarding services, onward calling services, or pay a
    revenue share)
    Text, picture and video messages sent from UK to national mobiles
    • Calls from UK to 36 international landline destinations (excludes any non-geographic, mobile, premium
    rate [or equivalent] numbers).
    Internet on the mobile whilst in UK.
    National video calls whilst in UK (requires a compatible handset)

    Call Charges (pence per minute) Mobile Plus
    Calls to UK fixed lines 10.00
    Calls to UK mobiles 10.00
    Calls to Top 36 International Destinations 10.00
    Freefone (0800, 0808 and 0500) 20.00
    Non Geographic (0845, 0870, 0844 and 0871) 35.00
    Video Calls to UK mobiles 60.00
    Retrieving Voicemail in the UK Free
    Calls to Customer Services Free
    TalkTalk applies a fair use policy of 4 hours call duration per day.
    SMS Charges (pence per message)
    SMS to UK mobile 10.00
    International SMS 20.00
    Picture Message (or other MMS) 35.00
    International Picture Message (or other MMS) 35.00
    Mobile Data (pence per day)
    Daily charge 75.00
    £200=2000 minutes to UK fixed lines / mobiles / Top 36 International Destinations
    2) Are Test messaging included in this package?
    See above. £200=2000 texts if you don't use monthly £30 on anything else
    3) Do you have a handset with this package, or expect to get one yourself?
    I think it's the former.
    4) what else is included, free international calls? free voicemail?
    See above
    I would also like to hear from customers who use this package and let me know what they think?
    I don't use. I prefer getting everything for free via redemption route.
  • trinidadone
    trinidadone Posts: 3,374 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Daaaaaaaaaaaaaaaaaaaaam your good, you know your stuff :)
    Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!
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