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State owned RBS pushing customers around

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  • Hereward
    Hereward Posts: 1,198 Forumite
    carrieh wrote: »
    Oh yes the accounts are being sold to Santander also, sadly. There is a special telephone number on which you can ring RBS to ask for a form to fill in to remain with RBS after the sale - basically it means you are asking RBS to close your English accounts and open new accounts for you at a Scottish branch. Many people, myself included, decided to do this for ourselves well before any sale takes place. My RBS accounts are now safely held at a Scottish branch where Satander cannot get their paws on them!:T

    I stand corrected. Thanks
  • carrieh wrote: »
    Oh yes the accounts are being sold to Santander also, sadly. There is a special telephone number on which you can ring RBS to ask for a form to fill in to remain with RBS after the sale - basically it means you are asking RBS to close your English accounts and open new accounts for you at a Scottish branch. Many people, myself included, decided to do this for ourselves well before any sale takes place. My RBS accounts are now safely held at a Scottish branch where Satander cannot get their paws on them!:T

    same here
    they told me on phone that they will rebrand all of them as Santander LOL (i thought we had enough of their branches as it stands - e.g there would now be 5 santander branches in birmingham city centre if sale goes through)

    Also moved my account to scottish but they said they hopefully open a rbs with branch access in england soon
  • jennifernil
    jennifernil Posts: 5,710 Forumite
    Part of the Furniture 1,000 Posts
    As Santander are already a HUGE bank, how does RBS/NatWest branches being sold to them increase competition?
  • pmduk
    pmduk Posts: 10,681 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 27 February 2011 at 11:25PM
    It was an EU condition imposed as a result of them receiving Government aid. Lloyds TSB have to get rid of lots of branches for the same reason.
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