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Car insurance call centres

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  • adamc260
    adamc260 Posts: 2,055 Forumite
    oscarward wrote: »
    churchill, adrian flux, peugeot all have uk call centres.

    I'm another who won't deal with an indian call centre if i can help it after being insured with aviva afew years ago.

    The ones in red are the same company :) That will be why.
  • Sally_A
    Sally_A Posts: 2,266 Forumite
    1,000 Posts Combo Breaker
    If you call Elephant during UK office hours you will be in Cardiff, I've always found them really helpful, and although the policy may not be the most flexible on the planet, when you are insuring a young driver sometimes you have to take the Smart Price option.
  • adamc260
    adamc260 Posts: 2,055 Forumite
    Sally_A wrote: »
    If you call Elephant during UK office hours you will be in Cardiff, I've always found them really helpful, and although the policy may not be the most flexible on the planet, when you are insuring a young driver sometimes you have to take the Smart Price option.

    Or Newport or Swansea. Not always Cardiff :)
  • Sally_A
    Sally_A Posts: 2,266 Forumite
    1,000 Posts Combo Breaker
    Nah, always got Cardiff, in fact whilst chatting with them to price match an elephant renewal of £500ish, against an Admiral comparison of £376, got hot tips on our planned weekend away to Cardiff in May. :):)
  • saga are in uk
  • adamc260
    adamc260 Posts: 2,055 Forumite
    Sally_A wrote: »
    Nah, always got Cardiff, in fact whilst chatting with them to price match an elephant renewal of £500ish, against an Admiral comparison of £376, got hot tips on our planned weekend away to Cardiff in May. :):)

    Cool :) Depends where your call lands really (I used to work for the company last year)
  • adamc260
    adamc260 Posts: 2,055 Forumite
    chuppachop wrote: »
    saga are in uk

    When they eventually answer... (their claims line is dreadfully slow)
  • pineapple
    pineapple Posts: 6,934 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I'm with Esure.
    I believe they are in the UK.
    http://www.thisismoney.co.uk/bargains-and-rip-offs/customer-service/article.html?in_article_id=417323&in_page_id=515
    No complaints from me but there again I have never had to make a claim and that's the proof of the pudding!
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