EDF SHOCK! Misleading price increase

zagfles

Graham29 wrote: »

I'm on v6 as well, do you know if all the comparsion web-sites are now up to date?

They're usually pretty quick - energyhelpline had the new prices for online saver 6 a few weeks ago. Couldn't even find it on the EDF website then!

tori.k

zagfles wrote: »

Staying the same till when??

Im assuming till the end of my tarrif in june as the email i recived states our V6 isn't subject to the current price increase, but then ours started out higher then most to begin with, so those with a price increase are paying about the same as me now.

tori.k

girohome wrote: »

++ what Bertone said. But not in text-speak.

new AE then kim :rotfl:

KimYeovil

tori.k wrote: »

new AE then kim :rotfl:

Confused me as well. I am not that addled - if I were to indulge in such tomfoolery I hope I would be compos enough to vary my own self-puffs.

Not that I have ever indulged.

punamulta

I just rang EDF, I'm on online saver 7, they say I shouldn't have received the letter as this tariff hasn't increased . great innit!

frankie

punamulta wrote: »

I just rang EDF, I'm on online saver 7, they say I shouldn't have received the letter as this tariff hasn't increased . great innit!

I've just had a response to my complaint e-mail ref letter increasing prices:
I apologise for any inconvenience caused however I can confirm you are registered for the Online S@ver Version 7 Tariff and will not be effected by the price change on the 02 March 2011. I can also confirm the £75.00 welcome bonus was applied to your account on the 14 December 2010 which will show on your first electricity bill which is due on the 03 March 2011.

It's so annoying that you are unable to get an on-line log in to enable these things to be checked/confirmed without a load of hassle.

Still, a positive outcome I suppose.

millie

I am on Online Saver 6 and have not even had the letter informingh me about the price increase and if I go into my account and check the tarriff rates all it gives me are the Standard tarriff prices. I have been with them since May 2010 so I can't believe my prices are not increasing.