MYSTERY SHOPPING THREAD 19 - please don't mention client names or fees on here!!

pinklady07

Does anyone else find that sometimes with Gap you can not put the answer you want? For example, today I entered a report for a breakfast drive thru. Good report all round with the only negative being that I did not get a straw. So for the question about did I receive everything I put no. Says explain no so I tick 'no straw'. The system will not accept it and keeps coming back and telling me that I have picked an invalid or contradictary answer. After a few tries, I think oh ***** this, I want to go to be so I pick 'yes' and it goes straight through. So, not really acurate but I'm not going to spend ages on it at this time of night for the fee that is paid. Anybody else or is it just me??:(

proshopper

pinklady07 wrote: »

Does anyone else find that sometimes with Gap you can not put the answer you want? For example, today I entered a report for a breakfast drive thru. Good report all round with the only negative being that I did not get a straw. So for the question about did I receive everything I put no. Says explain no so I tick 'no straw'. The system will not accept it and keeps coming back and telling me that I have picked an invalid or contradictary answer. After a few tries, I think oh ***** this, I want to go to be so I pick 'yes' and it goes straight through. So, not really acurate but I'm not going to spend ages on it at this time of night for the fee that is paid. Anybody else or is it just me??:(

When I encounter that sort of problem with Gap, I usually put whatever will submit, then put something in the comments box at the end (e.g. "WebExpress would not accept my response that no straw was received with my order. I received all other elements of my order, but no straw.").

blindman

Anyone done the new client for Gap -the roadside cafe?

The brief says you have to spend the whole of the reimbursement as a minimum on one meal and a drink.

Can't see how that can be done.? Meals are about £8.00 drinks are about £3.00

Doesn't say not to take anyone, though does say one meal,one drink?

Any ideas?

Lil_Me_2

I believe some posters contacted gap to ask if they had to be done alone and they were told yes. I've not seen the notes, but can you order a starter/dessert to make it up?

StacFace

blindman wrote: »

Anyone done the new client for Gap -the roadside cafe?

The brief says you have to spend the whole of the reimbursement as a minimum on one meal and a drink.

Can't see how that can be done.? Meals are about £8.00 drinks are about £3.00

Doesn't say not to take anyone, though does say one meal,one drink?

Any ideas?

I would try contacting them, they've actually responded to a couple of messages I've sent them recently.

kst101

I'm wondering that too. Did try contacting them about something else but no reply. Hoping that someone else has done one recently and can let us know what they did.

StacFace

If they don't answer I would deallocate personally, unless you were actually intending to eat there by yourself and spend £15 it's not worth the risk of paying out for the food and petrol to get there only to not be reimbursed because you did the wrong thing. Also, if everyone deallocates them after no reply and puts that the assignment notes are unclear (I'm sure that's one of the options, but if not there's probably one similar) then they'll probably either alter the briefing notes so they make sense or post an announcment in the sidebar on the homepage.

Littleoldme

I have picked up one of the Gap trial supermarkets for next week and just reading the briefing notes I am wondering what the "Oven Baked counter" is. I will prob do the enquiry at the other option anyhow but just wondering what that sells.

Miss_Qwerty

blindman wrote: »

Anyone done the new client for Gap -the roadside cafe?

The brief says you have to spend the whole of the reimbursement as a minimum on one meal and a drink.

Can't see how that can be done.? Meals are about £8.00 drinks are about £3.00

Doesn't say not to take anyone, though does say one meal,one drink?

Any ideas?

I just did one but spent under the minimum. I'll report back if I get it queried.

Typical Gap <Roll eyes>

jen_br

Littleoldme wrote: »

I have picked up one of the Gap trial supermarkets for next week and just reading the briefing notes I am wondering what the "Oven Baked counter" is. I will prob do the enquiry at the other option anyhow but just wondering what that sells.

Pies, Savoury and Sweet. its near the bakery.