Windows Update failed

Firetastic

Hi a quick question. Am trying to install an update and it keeps failing. Error code is 80073712. Details are Windows PowerShell 2.0 and WinRM 2.0 for Windows Vista (KB968930)
Download size: 32.5 MB

Have tried twice and it's failed. Thank you.

bermary

Try turning off USER ACCOUNT CONTROL then try to install the updates,remember to turn U.A.C. back on when you have finished,hope this works for you.

Firetastic

How do I turn UAC off? Tried again there and the green bar went all the way and then same thing.

bermary

which operating system you using

Firetastic

Windows Vista Home Basic SP2.

bermary

Go into control panel,User accounts and family safety.Add or remove user accounts,think you will be ok from there it more or less explains itself from there,if not let me know.

Firetastic

No it hasn't worked either. What should I do now?

bermary

Sorry firetastic cant be certain what is causing your problem keep sending your post to the top for a while someone else sure to try and help you,hope you turned U.A.C.back on.

Firetastic

Yes it said it needed to reboot my machine. Should I reboot? I'm not going to get any password boxes up am I?

steveE2

If you receive error 80073712 when you try to install Windows Vista updates, the Windows component store is corrupt.
possible solutions here

http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80073712

http://support.microsoft.com/kb/931712/en-gb

Quick edit you could try downloading to install later disconnect from internet disable Anti Virus try installing then if that doesn't work start in safemode and try again.

Firetastic

How does the Windows Component store become corrupt?