Sainsbury's destroyed my living room! Help?!

WhiteHorse

If everything was as per the fitting instructions, then Sainsburys product has failed and they are liable for the lot.

Take photographs. Do not deal with them face-to-face, or on the telephone. Everything in writing.

pendulum

I've tried going on the Sainsburys website but I can't seem to find a bracket that is up to 46" / holds 80lbs. Do you have a link or model number etc? It does seem odd, a bracket made of plastic, for that size of TV.

I'd expect they will want to send someone round to have a look at what's happened, and to check it was installed properly. Take lots of pictures before this happens. Do you have any pics of the bracket to upload here?

1984ReturnsForReal_2

http://www.sainsburys.co.uk/sol/shop/technology/televisions/tvwallbracketsstands/110646822_ross_42_rail_lcdplasma_wall_mount.html?hnav=4294960033

Is it this one?

silkcutblue

Originally Posted by Mankysteve
Did you check you hold capacity of the bracket seems odd it'd made of plastic for a 42 inch TV

Quote:
The book stated "upto 46"..... upto 80lbs...." and my TV is 42" and weighs less than 60lbs.


I would doubt it.

custardy

silkcutblue wrote: »

Originally Posted by Mankysteve
Did you check you hold capacity of the bracket seems odd it'd made of plastic for a 42 inch TV

Quote:
The book stated "upto 46"..... upto 80lbs...." and my TV is 42" and weighs less than 60lbs.

ds/110646822_ross_42_rail_lcdplasma_wall_mount.html?hnav=4294960033
I would doubt it.

why? this 42" lists up to 50kg


http://www.sainsburys.co.uk/sol/shop/technology/televisions/tvwallbracketsstan

sheilavw

We once put a wall bracket up in my daughters bedroom and put combi portable on wall, again it was within weight, it came down too. We successfully claimed off our house insurance (about 10 years ago)

DCFC79

Guys for the make of bracket check post number 5 of this thread

lvader

The website says it supports 40 or 80lbs depending on the type of wall, not 80Kg!

cubegame

You hung a big TV up on a plastic bracket?

??????

custardy

lvader wrote: »

The website says it supports 40 or 80lbs depending on the type of wall, not 80Kg!

thats probably why the OP says 80lbs then?