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BT broadband query

edited 30 November -1 at 1:00AM in Broadband & Internet Access
2 replies 852 views
grilligrilli Forumite
535 posts
edited 30 November -1 at 1:00AM in Broadband & Internet Access
My brother is on BT BB and the past few days he's noticed that his user name has changed to ****.****.(series of numbers) and there is now a number being dialled. is this a virus/dialer?

Replies

  • robnyerobnye Forumite
    5.4K posts
    ✭✭✭✭
    grilli wrote:
    My brother is on BT BB and the past few days he's noticed that his user name has changed to ****.****.(series of numbers) and there is now a number being dialled. is this a virus/dialer?

    does sound like it is one of the trojan dialers

    what is the phone number being dialled.....?

    i have bt broadband.... but dont use a number to dial at all..........

    does your brother have antivirus?
    get him to download latest virus updates and run a full anti virus scan
    does he have a firewall?
    is he running xp, if so get him to switch on the firewall, then download a free one (or not, i actually use both xp and zonealarm)
    smile --- it makes people wonder what you are up to.... ;) :cool:
  • theres an few dialer experts here http://our-local.co.uk/index.php?board=2.0
    they seem to know their stuff,
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