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Is Santander a good move?

I'm currently with RBS for all my accounts but they give me rubbish intrest on my saving and nothing on my current accounts. Santander seem to be a good bank to switch to with their intrest on ISAs and current account plus the bonus for switching. However, looking around the forum Santander seem to be more hassle than they're worth!

Is it worth the money to get an apparently appaling service?
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Comments

  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    No, No, No a thousand times no.

    I have been at the dark end of Santanders gross incompetency of two occasions, I wouldnt touch them with a barge pole
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • pmduk
    pmduk Posts: 10,683 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Santander is only ever a goods move if you want to deposit a sum and gamble on their ability to pay the interest. (In which case keep the Financial Ombudsman's details bookmarked .)
    If you want a bank account to make transactions then look elsewhere.
  • DizzleUK
    DizzleUK Posts: 569 Forumite
    I wouldn't go back to Santander even if they promised me £100 a month for opening an account with them (well ok I might for that, but that would be a minimum and I'd want it for life!).
    Remember this: nothing worth doing is easy.

  • dunstonh
    dunstonh Posts: 120,007 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Santander generally has the worst reputation of all the banks for current account provision. There will always be exceptions to the rule but they didnt earn the nickname "Shabby" for nothing when they used the Abbey brand.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • @Dektahotel

    You do realise that Santander have purchased all RBS english branches and at some point this year you WILL become a Santander customer without getting the £100.

    I am in the same position and will be going to HSBC at some point as I do not wish to become a Santander customer, mainly due to all the poor reviews seen on this and other forums.
  • jamesd
    jamesd Posts: 26,103 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It's good to get the bonus by transferring the minimum, taking the bonus and then switching back whatever you moved over. Consider things like the faster payments limit for RBS and them telling you whether faster payments will be used to the £250 limit at Santander and them not telling you if it's going that way or not.

    For online banking I find that I prefer the NatWest version to both Santander and First Direct.
  • Mrs_Ryan
    Mrs_Ryan Posts: 11,834 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No. No. No. NOOOOOOOOOOO!!!

    That clear enough for you :rotfl:
    *The RK and FF fan club* #Family*Don’t Be Bitter- Glitter!* #LotsOfLove ‘Darling you’re my blood, you have my heartbeat’ Dad 20.02.20
  • LilacPixie
    LilacPixie Posts: 8,052 Forumite
    No no no no no... I jst switched to first direct
    MF aim 10th December 2020 :j:eek:
    MFW 2012 no86 OP 0/2000 :D
  • NO


    DO NOT DO IT:eek:

    I have managed to get away................
    Blackpool_Saver is female, and does not live in Blackpool

  • No don't do it. Move to a proper bank.
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