100 year old grannioe being asked to repay £17k

Oldernotwiser

eskimo26 wrote: »

Firstly get help the aged involved straight away, this is exactly what there here for, in situations where the elderly may be punished for not being able to follow such a convoluted benefits system. .

I very much doubt that Help the Aged would see their raison d'etre as helping people avoid paying what they owe, particularly when they have property which is likely to be realisable sooner rather than later.

anmarj

ALIBOBSY wrote: »

Just a thought, if they had been known about the sdp ending surely they would have been able to claim carrers allowance (had a different name but still existed). Perhaps they could offset what could have been paid against what was to reduce the overpayment?
I would doubt you will be able to find a recording or transcript of the call. When I finished at the DWP just a few years ago we still didn't have our calls recorded or monitored although many centralised benefits did. Anything over about 5 years ago is highly unlikely to have be recorded, unless a note was made somewhere on either the paperwork or online and has been kept

ali x

1) different person would be getting paid carers so offset can not be done

2) depends on the beneft and which office they spoke to but calls can be traced and listened to

ALIBOBSY

anmarj wrote: »

1) different person would be getting paid carers so offset can not be done

2) depends on the beneft and which office they spoke to but calls can be traced and listened to

Anmarj I assumed it would be the uncle who claimed the CA, but as you say being 2 separate claimants probably stops that idea.

You are right about number 2, all I was saying is basically the same thing. Just that they can't bank on the calls having been recorded, where for many big companies/ banks etc it is usual for all calls to be recorded although not always kept for long periods).

I would say its worth a data protection request to look at everything held, something may support the OP's position.

ali x