easyjet and disabled passengers

clairev

We would like to take our disabled daughter to Italy. She has right sided weakness and is epileptic following a brain tumour, she can walk now but has limited mobility. She will have her one year old toddler with her as well. Is there anyway we can arrange the seating so that she has as much space as possible and gets to sit on aisle seat with two of us besides her to help both her and look after the baby. I don't think we can pre-book seats with EasyJet and if we can would there be any concession on charges in view of her disability?
Thanks for any advice in advance!

busiscoming2

We have travelled with Easyjet with disabled people and if you tell them in advance (not on the day) they allow you to board first and sit you in the front row. They will also lend you a wheelchair if you need it and/or take you by buggy to the departure gate.
No concessions though.

ferf1223

easyjet's website gives some information...looks like the speedy boarding option might be worth looking into...though my impression is that it's not always that speedy.

http://www.easyjet.com/EN/Planning/Specific/index.html

Since they suggest it as an option for those travelling with disabled passengers I wouldn't think there would be much chance of a concession.

SPEEDY BOARDING AND ONLINE CHECK–IN
Although these services are not suitable for passengers who are unable to make their own way from at least the boarding gate to the aircraft, they can be purchased by other people in your travelling party to help provide the best choice of available seating.

clairev

Thank you both! I have just trawled through easy jets small print and completely missed the speedy boarding bit so thank you x

dmg24

busiscoming2 wrote: »

We have travelled with Easyjet with disabled people and if you tell them in advance (not on the day) they allow you to board first and sit you in the front row. They will also lend you a wheelchair if you need it and/or take you by buggy to the departure gate.
No concessions though.

Whilst they will allow those with limited mobility to board first, their seats will certainly not be on the front row!

spiro

dmg24 wrote: »

Whilst they will allow those with limited mobility to board first, their seats will certainly not be on the front row!

Agree, all seats like front row and window seats which have extra space can not be occupied by anyone with limited mobility. This is because you are responsibe for open the door and getting off first (quickly).

busiscoming2

dmg24 wrote: »

Whilst they will allow those with limited mobility to board first, their seats will certainly not be on the front row!

We were on a flight back from Spain and a lady in a wheelchair and her husband boarded first and they sat them in the front row.
Perhaps it depends on the model of aircraft?

HXDave

Dmg & Spiro:

Whilst they will allow those with limited mobility to board first, their seats will certainly not be on the front row!

Agree, all seats like front row and window seats which have extra space can not be occupied by anyone with limited mobility. This is because you are responsibe for open the door and getting off first (quickly).

Actually, with easyjet it will depend on the aircraft being used.

Using the Airbus A319, the front seats are indeed immeadiately next to doors R1 & L1 with direct access, and therefore nobody with limited mobility should be placed here.

However on the Airbus A320, if you are sat in the front row seats, then immeadiately in front of you is a bulkhead, and therefore the doors are not immeadiately in front of you. (not sure why the bulkhead is there - might be a toilet or something else, but not sure. Therefore, as thisese are not exit seats (nor extra legroom seats from what i remember - but i could easily be wrong), there is no restrictions on who sits here.

HXDave

tarkytarks

Depending on where you live you could consider flying with BA or an airline that does allocated seating for peace of mind. We flew with them a couple of years ago and the fares were cheaper than the same route with Easyjet plus we got to pre-choose the seats. For disabled customers they will pre-book you suitable seats too.