Oh my lordi lord Santander, not again

BreamoreBoy

izools wrote: »

If Scamtander were worth their salt, surely they would have pointed this out and helped the customer appropriately?

Pay peanuts get monkeys? Santander job ref 00038842 refers, it's on my local high street.

yummum24

BreamoreBoy wrote: »

Pay peanuts get monkeys? Santander job ref 00038842 refers, it's on my local high street.

I work for Santander and do agree that some people are less than helpful, but get a bit fed up with being tarred with the same brush. Where i work, we always tell the customer this and have had so many people say how god we are and helpful we have been, so please don't judge all of us so harshly! Also, if you have direct debits with a company, is it not common sense to know that you set this up with the companyin question as they are the ones that send you the dd mandate, NOT the bank?!

atomicsheep

Hey guess what guys, sorry ive had to revive this one but.........

SANTANDER HAVE DONE IT AGAIN lolz

I have had yet ANOTHER 70p unarranged overdraft charge on the account again!

I know its only 70p but they are doing this twice per month now and it would add up if i didnt notice!

oh btw i never went onto the unarranged overdraft

atomicsheep

Didnt take them long....just had a letter to tell me they are now charging 35p this time for NOT using the unarranged overdraft. So bizarre!!!

Deep_In_Debt

I'm surprised you are still with them.

CH27

Why are you still with them?

atomicsheep

because it is such a pain in the back side changing and less and less banks are charging monthly percetage for use of an overdraft. They all moving onto daily rates .

Can anyone recommend a good bank that charges monthly for arranged overdraft and not charges per day

CH27

First Direct provide a free £250 overdraft.

BreamoreBoy

atomicsheep wrote: »

because it is such a pain in the back side changing and less and less banks are charging monthly percetage for use of an overdraft. They all moving onto daily rates .

Changing can be painless especially if you control it yourself. Also wouldn't it be easier if possible to cut back a bit so you don't need the overdraft, as you're basically handing the bank your hard earned dosh.

jen245

atomicsheep wrote: »

because it is such a pain in the back side changing and less and less banks are charging monthly percetage for use of an overdraft. They all moving onto daily rates .

Can anyone recommend a good bank that charges monthly for arranged overdraft and not charges per day

Natwest Current Plus Account.19.9% apr for arranged overdrafts. I switched to them (without any problems) from Santandire last year and haven't looked back.