Existing Orange contract

keith1966

Just after a bit of advice. My wife took out Orange contract around 30 months ago. She was called a year ago and conned into an upgrade which they say she is stuck on till April 07. She has signed nothing to agree to this, I told her to cancel the D/D and let them sing for the money. Any thoughts? Thanks in advance

MoneySavingSpender

sounds like she was on a 18month contract and she agreed to a 2nd 18month contract.

By agreeing to and allowing the 19th direct debit to go through she legally oblidged herself to the 2nd 18month contract.

Without wanting to be rude:
Lesson: never agree to any deal without looking and asking around 1st.

kevin_M

dont matter distance selling laws. for mobile contracts you realy dont need to sign anything these days.

I signed up to my 02 contract 3-4 years ago and i have never signed anything EVER. But i agreed to my upgrades so i owe them the money.

If you refuse to pay orange it will go onto your credit report as a default and will be 6 years before it can be removed. and also chased my debt collection co's for the contract debt. to the end of contract if the phone is used or not

shareef

MoneySavingSpender wrote:

sounds like she was on a 18month contract and she agreed to a 2nd 18month contract.

By agreeing to and allowing the 19th direct debit to go through she legally oblidged herself to the 2nd 18month contract.

Without wanting to be rude:
Lesson: never agree to any deal without looking and asking around 1st.

uhhh not true! Only if she agreed to a new contract term from an adviser would she be under a new contract, not just by simply not cancelling after the end of teh contract! (Apologies if thats not what you meant, but it is how it reads!)

keith1966

Thanks folks, lesson learned not to agree to anything when they call you at a busy time at work.