New Build Broadband Speeds

JMack986

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Good Afternoon,

I'm currently in the process of purchasing my first home, everything was going swimmingly until i found out there is no cable broadband and the fastest broadband speed I can receive through my BT phone line is 1mb.
This house not in a village or on the outskirts of a town, its right in the middle of a housing estate that has 50mb virgin media & reasonable strength BT lines. A 1mb line will not be powerful enough for my usage. I tried first of all contacting Virgin Media who sent out a technician to see if they could offer their services down my street. This turned out to be no good and they will not be providing it down my street. I tried speaking to the housing agency and they basically advised it’s not our problem.

Why would a new build housing estate only put a 1mb line down to their houses in an information age? I am currently not legal binded to buy the house is there anything I can do to get an optical line put down this new build housing estate or a means to get a faster connection?

Here was me thinking that we would have a new housing estate building law to offer decent internet speed in new build property but then I realised I am in the UK and that just seemed too much good sense for our government….

Sorry for the rant/essay on first post...

Kind Regards
JMack986

cajef

JMack986 wrote: »

Why would a new build housing estate only put a 1mb line down to their houses in an information age? I am currently not legal binded to buy the house is there anything I can do to get an optical line put down this new build housing estate or a means to get a faster connection?

Here was me thinking that we would have a new housing estate building law to offer decent internet speed in new build property

The speed is dependent on the distance from the exchange and length of line and is nothing to do with the type of line unless they are fitting the new fibre optic cables in the area, also although the straight line distance from the exchange may not be far the cable may run all around the town before it gets to your estate.

If it is a new estate it may be some distance from the exchange which will explain why you can only get slow speeds.

JMack986

In most cases you would be correct. But unfortuntly, this is not the case there. The lines outside of this new estate receive up to 20mb through the BT line. Which in my mind points to cheap cabling being installed in the new estate correct?

JMack

penrhyn

The clue with ADSL is up to....., I seriously doubt that anything other than standard lines would be used on your estate. The problem you have is purely down to the distance the line runs from your property to the exchange.
Who has told you you can only get 1Mb?
Are there any near neighbours with broadband who can advise on the speed they achieve?

cajef

JMack986 wrote: »

Which in my mind points to cheap cabling being installed in the new estate correct?

No incorrect, all phone lines are installed for BT by Openreach and they use the same quality standard cable for all installations.

You say 20Mb is achieved near the area, you have proof of this, is that from the same exchange or is the new estate on a different exchange?

JMack986

OK i just checked with a friend who lives fairly close and he uses speedtest.net and achieves about 10mb on his 20mb connection. I decided to check the house closest to the outskirts of the new estate using BTs own system i cant post links :-( but google "bt speed checker" and its top result

The house outside the estate can get 5mb estimated where as inside the estate it is 1mb. that is still a 4mb estimated difference...

here is the postcodes
PE29 1AE Number 17 - New Estate
PE29 1PT Number 1 - Outside Estate.

penrhyn

Are you on the Huntingdon exchange?

JMack986

yesse... im on the Huntingdon exchange. Those postcodes both go to the same exchange in central Huntingdon but there is a 4mb drop going 200-300 meters extra distance going into the new estate.

F_T_Buyer

I bought a new build just over a year ago, and only get 2mb download. Every postcode around me has fibre optic, and the distance is half that from the exchange compared to my friend who gets 6-7mb download.

I personally wanted Virign, and rang them to ask if I could get it but they were beyond useless (I was requesting this way before the road was laid, and they could use the cabling trenches put in by the builders. I really wanted to speak to someone who would say something like " if you get 50people in your street to join up we will put it in..." but could never get through to anyone who even knew the organ grinder.

I also asked BT but they just didn't care, and tried to flog their superior broadband which was twice that of o2 broadband but no faster.

I really don't know why my area is crap, I don't know if the builders just put crap cable in - but I thought this was BT's job.