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anyone have problems with virgin media

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Comments

  • letsbehonest
    letsbehonest Posts: 1,098
    Part of the Furniture 500 Posts Combo Breaker
    Forumite
    My experience with Virgin Media, the customer service BB support is always a 15 minute wait whatever time of day I called, the website too automated for personal contact, when I did get through I spent 55 mins going through test procedures (fair enough) but I was advised wrongly in the end which caused me even more problems, I the spent the next two day's on and off trying to get back into contact with them. I am not a customer just a friend of a customer trying to help them sort out a problem for them.
    Virgin Media! No Not for me
    "Imagination is more Important than knowledge"
  • Darksun
    Darksun Posts: 1,931 Forumite
    https://my.virginmedia.com/service-status/details

    Put your details in there and it will tell you if there are any service issues in your area
  • Pikeyp
    Pikeyp Posts: 494
    Part of the Furniture 100 Posts
    Forumite
    I love my 50meg connection and wouldn't dream of changing.

    Same here definitely .. and I've never had any problems with the customer support either!
  • Deals wrote: »
    tahks for any help

    No.

    Hope that helps.
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