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hi im new need help

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hi ok you have prob heard all this before but im so angry about my bank .........
just this last week i had a £30 charge taken out of my money miss use of card they called it ........ this morning i got bank statment and i have to pay them another £30 in charges ok so i went over drawn but im sure its not fair to be charged twice for one thing ? im on a very low income struggling to live if i go over drawn it not for anything good its so we can eat or have heat sorry for ranting on can anyone help me ? about this being charged twice thing thanks from shona :eek:

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