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U-Switch study Blasts Free? Broadband Suppliers.
billsavings
Posts: 2,015 Forumite
Article from yesterdays Times.
"Free" broadband providers have been criticised for their poor customer service in a damning report released today.
The study by uSwitch, a comparison firm, shows a drop in customer satisfaction following the introduction of bundled packages that provide "free" broadband with a subscription to landline and cable services."
http://business.timesonline.co.uk/article/0,,9558-2452941,00.html
"Free" broadband providers have been criticised for their poor customer service in a damning report released today.
The study by uSwitch, a comparison firm, shows a drop in customer satisfaction following the introduction of bundled packages that provide "free" broadband with a subscription to landline and cable services."
http://business.timesonline.co.uk/article/0,,9558-2452941,00.html
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