laptop slow booting up

christopher_h

Hi, hope someone can help......

I bought a nice Samsung Q35 laptop a few months ago and there's a small thing that niggles me everytime I boot up.

After Windows XP loads I can't do anything UNTIL the last 2 icons show up in the system tray (bottom right) and those last 2 icons are the 'wireless network' & 'Local Area Connection'

Sometimes they don't show up for 3 mins and sometimes not at all and the laptop has to be re-booted - it's like there's a conflict somewhere.

Any suggestions greatly appreciated

Chris

Browntoa

use hijack this

http://www.tomcoyote.org/hjt/

to produce a log file for me so I can see whats going on at start up

copy and paste the log back here

christopher_h

Thanks browntoa - here u go (hope I've done it right)

Logfile of HijackThis v1.99.1
Scan saved at 19:40:54, on 14/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Samsung\Samsung Battery Manager\BatteryManager.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Samsung\AVStation Premium 3.7\AVSAgent.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Samsung\DisplayManager\DisplayManager.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\igfxext.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SAMSUNG\MagicKBD\MagicKBD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
C:\Program Files\SPAMfighter\SFAgent.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\bmwebcfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\samsung\Samsung Network Manager\SNMWLANService.exe
C:\Program Files\SRS Labs\WOWXT and TSXT Driver\SRS_PostInstaller.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - !!4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - !!53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [BatteryManager] C:\Program Files\Samsung\Samsung Battery Manager\BatteryManager.exe
O4 - HKLM\..\Run: [MagicKeyboard] C:\Program Files\SAMSUNG\MagicKBD\PreMKBD.exe
O4 - HKLM\..\Run: [RestoreIT!] "C:\Program Files\Phoenix Technologies Ltd\RecoverPro_XP\VBPTASK.EXE" VBStart
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [DisplayManager] C:\Program Files\Samsung\DisplayManager\DMLoader.exe
O4 - HKLM\..\Run: [AVStation Premium 3.7] "C:\Program Files\Samsung\AVStation Premium 3.7\AVSAgent.exe"
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [H2O] C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\SFAgent.exe" update delay 60
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
O4 - Startup: spywareblaster.lnk = C:\Program Files\SpywareBlaster\spywareblaster.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'bmnet.dll' missing
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Bytemobile, Inc. - C:\WINDOWS\system32\bmwebcfg.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Samsung Update Plus - Unknown owner - C:\Program Files\Samsung\Samsung Update Plus\SLUBackgroundService.exe
O23 - Service: SNM WLAN Service - Unknown owner - C:\Program Files\samsung\Samsung Network Manager\SNMWLANService.exe
O23 - Service: SRS PostInstaller Service (SRS_PostInstaller) - SRS Labs, Inc. - C:\Program Files\SRS Labs\WOWXT and TSXT Driver\SRS_PostInstaller.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Browntoa

you could disable these items from start-up

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot

they slow it down and serve no real function at start up

you can start MSN manually

albertross_2

are you using a [wireless] router.

Sometimes windows will delay if it can't find a dhcp server, to allocate an ip address.

christopher_h

Browntoa wrote:

you could disable these items from start-up

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot

they slow it down and serve no real function at start up

you can start MSN manually

I hope I did this right - I went to 'run' in start menu then typed 'msconfig' then under the 'startup' tab, I disabled the items you suggested except the first one which I bizzarely couldn't see !!

I don't think I use MSN anyway - is that messenger ?

Anyway I just restarted and it did seem quicker - I'm gonna tray again in a couple of mins

christopher_h

albertross wrote:

are you using a [wireless] router.

Sometimes windows will delay if it can't find a dhcp server, to allocate an ip address.

Thanks albertross - nope don't believe I am, just a wireless card built into the laptop which picks up the signal from the Buffalo air station transmitter from the desktop PC

christopher_h

Just tried starting up again and it was still about 1 min later than all the other icons in the system tray - seems a tad quicker than beofre now.

Interestingly the Zone Alarm always starts up late too - I forgot to mention that before - when Zone Alarm comes up then I know the other two icons will immediately follow, wonder if that's a clue ?

Any thought guys pls ?

albertross_2

So do you have a peer to peer wireless internet access, or a bufallo wireless router.

The DHCP timeout is usually a minute, but this could be a red herring.

have a look in start, run, eventvwr for clues

christopher_h

albertross wrote:

So do you have a peer to peer wireless internet access, or a bufallo wireless router.

The DHCP timeout is usually a minute, but this could be a red herring.

have a look in start, run, eventvwr for clues

Albertross, I don't even know what "peer to peer" is - I have broadband from Telewest to the desktop then a Buffalo Wireless 'Air Station' which send the signal to my laptop and the laptop has a built in wireless receiver.

What's "DHCP" pls ?

I've never looked in the eventvwr before so I'm not sure what clues to look for.

By the way - do you know if it's possible to run an external TFT monitor when I'm using the laptop at home cause the laptop screen in really small and hard to see (but great for travelling) ?

EDIT: just sorted the external TFT monitor ;-)

Browntoa

I wonder if Zonealarm is pst of the problem ??

try turning on the windows built in firewall, uninstalling zonealarm and rebooting

if thats the problem then install Kerio