Tesco green points error

Tommo781

I have just had the following EMail from Tesco.

"We are now aware of this problem of the points not showing on receipts and the correct amount not showing on the February Clubcard statements.

However, I can assure you that the missing green points were included in the total points earned on your statement and the green points are still being added to your account although this is not reflecting on your receipt.

Our I.T Team are aware of this issue and are working on this problem, which should be resolved by the time you receive your next Clubcard statement in April."

We will see!

jenniewb

Tommo781 wrote: »

I have just had the following EMail from Tesco.

"We are now aware of this problem of the points not showing on receipts and the correct amount not showing on the February Clubcard statements.

However, I can assure you that the missing green points were included in the total points earned on your statement and the green points are still being added to your account although this is not reflecting on your receipt.

Our I.T Team are aware of this issue and are working on this problem, which should be resolved by the time you receive your next Clubcard statement in April."

We will see!

I had the same automated reply, plus points added as a "gesture of goodwill"