📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Definite router problem

Hi all,

I received a new router when I signed up to my internet provider last year and all appeared well apart from being kicked from the game Battlefield Bad Company 2 after a round or two. The game would freeze before I would then be disconnected. I can play Battlefield 2 with no problems.
During the Xmas period I was also getting lots of disconnections to the internet and logged all records of this and forwarded them on to my provider and we agreed that the router was faulty so I sent it back for a replacement and fitted my old Netgear router to get me by. With the Netgear router I don't get disconnected from BC2 at all but do find opening web pages to be 'sticky' like it needs two clicks!
Anyway, my new replacement router (Thomson TG585.v7) arrived today and no disconnections to the internet as yet but unfortunately I am still being disconnected from BC2.

Any ideas why this should be so?

Thanks for any help/info.
«1

Comments

  • Hello, I cannot answer your problem but I'm using a thomson 585 v7 router which was provided by Tiscali now talk talk and its 3 years old. They must still be making those modems.
  • paulday
    paulday Posts: 47 Forumite
    Hi

    Is the game on a console connected through the router? If so, the 585 is a pretty useless router as there is no DMZ capability and the console needs to be put into the DMZ in order to work properly with online gaming.

    I was constantly being disconnected from FIFA and others, replaced the router, and no problems since. The Thomson is now gathering dust lol.

    Paul
  • KillerWatt
    KillerWatt Posts: 1,655 Forumite
    edited 11 February 2011 at 9:41PM
    paulday wrote: »
    If so, the 585 is a pretty useless router as there is no DMZ capability and the console needs to be put into the DMZ in order to work properly with online gaming.
    Nothing like leaving the stable door wide open :rotfl:

    The problem is the router itself, get one that is properly configurable instead of being "dumbed down" by the ISP.


    PS
    You can enable a DMZ in the 585, you just need to login as the SuperUser to get access to all the features your ISP decided you weren't capable of configuring.
    Remember kids, it's the volts that jolt and the mills that kill.
  • GunJack
    GunJack Posts: 12,021
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    edited 11 February 2011 at 9:41PM
    KillerWatt wrote: »
    The problem is the router itself, get one that is properly configurable instead of being "dumbed down" by the ISP.

    One of the best bits of advice for anyone who's not on sky LLU, I've yet to come across a ISP-firmware-frigged router that works properly...


    ..although, not directly familiar with the 585v7, but it sounds like you need to get into the black art of port-forwarding on it to allow specific games/ports combinations to operate...BUT with Thomson themselves locking down half the features of previous 585s, doubtful if even that is poss on the v7 fw :(
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • paulday
    paulday Posts: 47 Forumite
    No problem with putting a PS3 or Xbox into the DMZ, nothing out there that will attack them.
    Port forwarding is useless on this router too lol

    Paul
  • KillerWatt
    KillerWatt Posts: 1,655 Forumite
    paulday wrote: »
    No problem with putting a PS3 or Xbox into the DMZ, nothing out there that will attack them.
    The 360 was being hacked and taken remote control of way back in 2007, and I'll quite happily bet there are loads more sploits out there (for both consoles).

    TOP TIP:

    NOTHING is unhackable - whatever one man makes, another man can break ;)
    Remember kids, it's the volts that jolt and the mills that kill.
  • Thanks for all the swift replies everyone. I'm not that proficient with routers to be honest. I play the games on my PC via the router, not on a console. I have manually set the MTU settings but really don't know anything about port-forwarding. What is DMZ?

    My internet provider is Vivaciti and I get fairly good speeds of around 7-8mb download & .70-90 upload. I run my LAN into a Bigfoot Killer2100 network card and that has been ruled out.

    The latest Battlefield game (BF3) has been announced that it will be released around Autumn and I really would like to get this problem sorted ASAP. I will be buying a new PC before then.

    So is there anything I can do apart from use my old Netgear DG834G router?

    Thanks once again.
  • KillerWatt
    KillerWatt Posts: 1,655 Forumite
    Foxspeed wrote: »
    So is there anything I can do apart from use my old Netgear DG834G router?
    Login to the router as the SuperUser and you can then set the firewall and port forwarding up properly.
    Remember kids, it's the volts that jolt and the mills that kill.
  • ian2211
    ian2211 Posts: 88 Forumite
    edited 14 February 2011 at 11:43PM
    Foxspeed wrote: »
    Thanks for all the swift replies everyone. I'm not that proficient with routers to be honest. I play the games on my PC via the router, not on a console. I have manually set the MTU settings but really don't know anything about port-forwarding. What is DMZ?

    My internet provider is Vivaciti and I get fairly good speeds of around 7-8mb download & .70-90 upload. I run my LAN into a Bigfoot Killer2100 network card and that has been ruled out.

    The latest Battlefield game (BF3) has been announced that it will be released around Autumn and I really would like to get this problem sorted ASAP. I will be buying a new PC before then.

    So is there anything I can do apart from use my old Netgear DG834G router?

    Thanks once again.

    http://portforward.com/english/routers/port_forwarding/Thomson-Alcatel/TG585v7/Battlefield_Bad_Company_2.htm

    A DMZ is a demilitarised zone. It affords a layer of protection to the rest of your LAN. The machine (usually a server) in the DMZ can be vulnerable to an attack but the rest of the LAN will not.
    It said on the box requires Windows 7 or better, so I bought a MAC
  • Failed at the first hurdle when trying to make my address static.

    "Could not parse with your IP address or gateway"
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.9K Banking & Borrowing
  • 255K Reduce Debt & Boost Income
  • 456.2K Spending & Discounts
  • 248.4K Work, Benefits & Business
  • 606.1K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.