Is this ping test result crap

Pythagorous

http://www.speedtest.net/result/1148657203.png

Just trying to figure out if its my mac or isp that is slooooow

Thanks!

Toxteth_OGrady

Yes.

Do a tracert to your ISP to see where the delay is.

Pythagorous

A what!?

sorry I'm technophobic

Toxteth_OGrady

What operating system do you have?

Pythagorous

I'm on a Leopard mac using o2 free broadband router (Thomson). internet is slow on both wireless and ethernet and seems okay on my other windows pc.

Toxteth_OGrady

Method 1:

click on the "Network Utility" icon within the "Utilities" folder, then click on the "traceroute" tab.



If you're running a Mac with an older operating system than OS X, you'll probably need to download a traceroute program such as WhatRoute


Alternate method:

OS X comes with an app named Terminal which gives you full access to the BSD shell.

At the prompt, type "traceroute www.bethere.co.uk" (without the quotation marks).


It will then list a series of hops from your mac to your router then the path through various internet servers to bethere. It will show in milliseconds how long each hop takes. Copy/paste the results here.

Pythagorous

Traceroute has started ...

traceroute to traceroute https://www.bethere.co.uk (67.215.77.132), 64 hops max, 40 byte packets
1 192.168.1.254 (192.168.1.254) 21.887 ms 91.347 ms 99.879 ms
2 * * *
3 10.1.3.245 (10.1.3.245) 92.582 ms * 93.758 ms
4 * * 10.1.2.169 (10.1.2.169) 99.917 ms
5 * * *
6 ae-34-52.ebr2.London1.Level3.net (4.69.139.97) 99.384 ms 98.204 ms 98.755 ms
7 ae-43-43.ebr1.NewYork1.Level3.net (4.69.137.74) 167.939 ms ae-42-42.ebr1.NewYork1.Level3.net (4.69.137.70) 167.956 ms 167.517 ms
8 ae-10-10.ebr2.Washington12.Level3.net (4.69.148.50) 173.748 ms 172.437 ms 172.647 ms
9 * ae-1-100.ebr1.Washington12.Level3.net (4.69.143.213) 172.809 ms 171.556 ms
10 ae-6-6.ebr1.Atlanta2.Level3.net (4.69.148.105) 184.500 ms 191.699 ms 184.515 ms
11 ae-71-71.csw2.Atlanta2.Level3.net (4.69.148.246) 186.251 ms ae-61-61.csw1.Atlanta2.Level3.net (4.69.148.234) 185.479 ms 185.842 ms
12 ae-72-72.ebr2.Atlanta2.Level3.net (4.69.148.249) 185.986 ms 185.650 ms *
13 ae-2-2.ebr2.Miami1.Level3.net (4.69.140.141) 212.088 ms 202.897 ms 199.391 ms
14 ae-24-52.car4.Miami1.Level3.net (4.69.138.101) 298.549 ms 249.909 ms 235.285 ms
15 SPLICE-COMM.car4.Miami1.Level3.net (4.71.212.182) 199.076 ms 199.310 ms 201.525 ms
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
31 * * *
32 * * *
33 *

Toxteth_OGrady

OK, you've got a 100ms delay from your mac to your router. This should be < 1ms. Is that wireless or wired?

That is consistent with you not having the same delay on your windows PC.

Can you repeat the same from your PC please. You will need to open the command prompt. what OS is it?

Pythagorous

Thanks Tox. That was wired. Just tried via wireless on the mac, but get the following:

Traceroute has started ...

traceroute: unknown host traceroute https://www.bethere.co.uk

Trying the windows laptop now, will report back in a minute...

Pythagorous

sorry the pc is Windows XP

Pythagorous

just tried typing "traceroute www.bethere.co.uk" in the command run box but that doesn't seem to work. How do i traceroute on the windows xp? Thanks